Saray Pacheco
Stanton
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Bartender/Restaurant Server
Playa Mesa
Costa Mesa
01.2026 - Current
- Mixed cocktails and provided exceptional customer service to guests.
- Maintained cleanliness and organization of bar area during shifts.
- Engaged with customers to create a welcoming atmosphere at the bar.
- Performed opening and closing duties including restocking supplies.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Barista /Restaurant Server
Zinqué
Newport Beach
01.2025 - 02.2026
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Input orders into point of sale system and handled customer payments.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Described menu items to customers and suggested products based on stated preferences.
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Bartender
Cafe Sevillas
Costa Mesa
11.2024 - 01.2025
- Upsold customers from shelf to premium brands to help boost sales.
- Arranged bottles and glasses behind bar to make attractive displays.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Stocked ice bins and coolers as needed throughout shift.
- Adhered to state regulations regarding serving alcohol responsibly.
- Checked identification of guests to verify age requirements for alcohol purchase.
- Resolved customer complaints in a professional manner.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Head Bartender
Skyloft
Laguna Beach
06.2022 - 10.2024
- Assigned bartenders to specific tasks and duties throughout the shift.
- Developed new cocktail recipes for the menu.
- Ensured that all liquor laws were followed during service hours.
- Trained new bartenders on proper techniques for mixing drinks and pouring beers.
- Maintained a clean work area with appropriate safety standards according to health regulations.
- Provided excellent customer service by attending to guests' needs promptly and courteously.
- Resolved customer complaints in a professional manner while adhering to company policies and procedures.
- Inspected beverage quality regularly to ensure freshness.
- Provided feedback on performance reviews for each bartender.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Introduced new seasonal and special events menu items to successfully increase monthly sales.
Bartender
Carmelitas
Laguna Beach
05.2021 - 06.2022
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Provided drink suggestions to customers based on their preferences.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Effectively multitasked within fast-paced environment.
Cocktail Server
Las Brisas restaurant
Laguna Beach
08.2017 - 10.2021
- Greeted guests and provided menus.
- Communicated with customers to take drink orders accurately.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored guest consumption of alcohol and intervened as needed according to established guidelines.
- Answered questions regarding drinks specials and menus items.
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
- Stocked ice, napkins, straws, condiments, on the bar top.
- Took drink orders from tables and bar area and relayed to bartenders.
Education
High School Diploma -
Magnolia High School
Anaheim, CASkills
- Attentive service
- Measurement accuracy
- Safe alcohol service
- Suggestive Selling
- Team leadership abilities
Timeline
Bartender/Restaurant Server
Playa Mesa
01.2026 - Current
Barista /Restaurant Server
Zinqué
01.2025 - 02.2026
Bartender
Cafe Sevillas
11.2024 - 01.2025
Head Bartender
Skyloft
06.2022 - 10.2024
Bartender
Carmelitas
05.2021 - 06.2022
Cocktail Server
Las Brisas restaurant
08.2017 - 10.2021
High School Diploma -
Magnolia High School