Sarah Zallum
Saint John,NB
Summary
Dynamic manager at K&C Holding’s with a proven track record in enhancing customer satisfaction and driving team performance. Skilled in complex problem-solving and time management, I successfully resolved disputes and streamlined operations, resulting in improved service quality and employee engagement. Committed to fostering a productive work environment while achieving business growth.
Overview
5
5
years of professional experience
Work History
Manager
Black Barrel
Saint John
08.2018 - 04.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality services.
- Oversaw employee meetings ,training and assessments.
- Handled employee and business schedules.
- Completed daily, weekly, quarterly and yearly financial, product and payroll assessments including banking deposits .
- Monitored and scheduled maintenance/repairs and improvements to maintain and develop business growth.
Education
E.W Pratt High School
High Prairie, ABNorthern Lakes College
High Prairie, ABSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Complex Problem-solving
Languages
English
Full Professional
Timeline
Manager
Black Barrel
08.2018 - 04.2023
E.W Pratt High School
Northern Lakes College