Sarah Walyomu
Nanaimo,BC
Summary
Health Care Assistant with experience serving chronically ill residents, including assisting with daily living activities and household tasks. Resident compassionate care. Skilled at operating within long-term care environments and flexible to any new oriented environment.
Overview
3
3
years of professional experience
Work History
Health Care Assistant
Royal City Manor
New Westminster , BC
01.2024 - Current
- Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty
- Answered call bells promptly and responded to residents requests in a timely manner.
- Provided comfort measures such as back rubs and positioning of bedridden residents.
- Maintained a clean work environment by following infection control policies and procedures.
- Assisted with mobility exercises for immobile residents under direction of physical therapist or nurse.
- Helped feed residents who are unable to feed themselves due to disability or illness.
- Assisted in transferring residents from wheelchair or bed using appropriate techniques.
- Participated in educational opportunities related to health care assistant duties.
- Interacted positively with family members of resident while delivering compassionate care.
- Communicated with residents to determine feelings, need for assistance or social and emotional support.
- Documented information in resident charts and communicated status updates to interdisciplinary care team.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Provided physical support to assist residents with bathing, dressing and toileting.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
- Planned and served meals and snacks to patients according to prescribed diets.
- Collected specimens from residents for laboratory testing purposes.
- Shaved and draped residents to prepare for surgery, treatment or examination.
- Provided palliative care to the residents on end of life.
Health Care Support Worker/HCAP
Royal City Manor
New Westminster , BC
02.2023 - 12.2023
- Participated as an integral member of a healthcare delivery team hence providing a variety of non-direct and/or non-clinical healthcare supports to clients, residents, families and/or visitors to meet established needs.
- Established rapport with clients, residents and families, and assists in promoting physical, emotional, cultural, social, and spiritual well-being. Observes clients and residents, and their environments, to identify and report unsafe conditions, behavioral and/or physical changes to designated supervisor.
- Assisted with mealtime activities; sets up, welcomes and transports clients or residents to dining areas, sets up and collects meal trays, assists with limited food preparation such as heating prepared food, making tea, coffee, toast, , etc. where clients or residents require support.
- Provided assistance in carrying out activities like setting up supplies and equipment, assisting with transporting residents to designated areas, encouraging participation in activities and provideing support to residents where required.
- Greetinh visitors and others in accordance with established safety, security and infection control procedures and guidelines while provideing information and/or redirects to appropriate person or area, where required.
- Checks and restocks supplies as required, including personal care, first aid, and housekeeping supplies and assists in taking inventory.
- Performs other related duties as assigned
Customer Service Representative/Bookkeeper
Nutra-Ex
Burnaby, British Columbia
02.2023 - 02.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Updated databases with new and modified customer data.
- Generated invoices for clients and tracked payments received from customers.
- Verified accuracy of vendor invoices against purchase orders prior to payment processing.
- Documented transaction details to track and manage financial data.
- Received and recorded cash, checks and transfers.
- Matched orders with invoices and recorded required information.
Customer Service Representative
Amazon ware DVV5
Burnaby , British Columbia
11.2022 - 01.2023
- Stock packing of packages
- Scanning of packages
- Collection and organization of packages
- Sorting of damaged packages
Customer Service Representative
Happy Planet/Earth's Own Company
Burnaby
06.2022 - 08.2022
- Managed customer Orders and sent to ware house.
- Input customer orders in the software
- Made a followup on customer orders
- Created invoices and sent to accounting department.
- Created packslip for customers orders
- Managed customer emails
Education
Diploma - Health Care Assistant
Stenberg College
Surrey, BC01-2024
Certificate - Payroll Essentials
British Columbia Institute of Technology(BCIT)
Burnaby, BC11-2022
Certificate - QuickBooks Level 1
Vancouver Community College
Vancouver, BC05-2022
BBA - Accounting And Finance
Makerere University
Kampala,Uganda01-2014
Skills
- Resident behavior evaluations
- Transport patients
- Resident hygiene management
- Vital signs monitoring from basis
- Team building
- Dementia Care
- Multitasking Abilities
- Infection control procedures
- Documenting behaviors
- Medical Charting
- Time management abilities
- Problem-solving abilities
- Companionship and emotional support
- Behavior redirection
- Ambulatory assistance
Timeline
Health Care Assistant
Royal City Manor
01.2024 - Current
Health Care Support Worker/HCAP
Royal City Manor
02.2023 - 12.2023
Customer Service Representative/Bookkeeper
Nutra-Ex
02.2023 - 02.2023
Customer Service Representative
Amazon ware DVV5
11.2022 - 01.2023
Customer Service Representative
Happy Planet/Earth's Own Company
06.2022 - 08.2022
Diploma - Health Care Assistant
Stenberg College
Certificate - Payroll Essentials
British Columbia Institute of Technology(BCIT)
Certificate - QuickBooks Level 1
Vancouver Community College
BBA - Accounting And Finance
Makerere University
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