Sarah Tai
North Vancouver
Summary
Dedicated and detail-oriented professional with demonstrated strengths in customer service, time management, and problem-solving. Proven ability to adapt to fast-paced environments, troubleshoot challenges, and build positive relationships. Strong communicator with a passion for learning and exceeding goals. Currently pursuing a Bachelor of Arts in Criminology, seeking opportunities to enhance skills and gain experience in justice-related fields.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
Wonderful Szechuan
03.2023 - Current
- Memorized menu additions, changes, and dietary options to provide accurate information to customers
- Delivered excellent customer service by addressing dietary restrictions and pairing menu recommendations
- Maintained a clean and organized workspace, adhering to safety, sanitization, and food handling regulations
- Assisted with high-volume shifts by managing tables efficiently and resetting quickly for new patrons
Bubble Tea Barista
Zestea
06.2021 - 12.2023
- Fulfilled customized orders efficiently during high-demand periods, ensuring customer satisfaction
- Suggested menu items to upsell products and improve customer experience
- Maintained a safe and clean work environment by replenishing supplies and sanitizing prep areas
- Gained proficiency in handling cash and operating POS systems during daily operations
Education
Bachelor of Arts (B.A.) - Criminology
Simon Fraser University
Burnaby, BC06.2026
Skills
- Problem-solving
- Critical thinking
- Attention to detail
- Adaptability
- Excellent verbal communication
- Excellent written communication
- Strong teamwork
Certification
- Serving It Right Certification, 2023
- First Aid & CPR Certification, 2022
Languages
Korean
Limited Working
Chinese (Mandarin)
Native or Bilingual
Timeline
Server
Wonderful Szechuan
03.2023 - Current
Bubble Tea Barista
Zestea
06.2021 - 12.2023
Bachelor of Arts (B.A.) - Criminology
Simon Fraser University
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