Sarah Qizilbash
Oakville,Canada
Summary
Dynamic customer service professional with a proven track record at YMCA of Oakville, excelling in member satisfaction and effective communication. Skilled in Active Net and Microsoft Office, I consistently enhance service quality while managing inquiries efficiently. My strong organizational skills and sales proficiency drive positive outcomes in fast-paced environments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Representative
YMCA of Oakville
Oakville, Canada
09.2023 - Current
- Assisted members with account inquiries through effective phone communication.
- Utilized Active Net to manage sales and member data efficiently.
- Greeted visitors with professionalism, ensuring a welcoming environment.
- Provided support to members, enhancing overall satisfaction with service.
Child and Youth instructor
YMCA of Oakville
Oakville, Canada
09.2023 - 12.2023
- Organized and facilitated various sports and games for children.
- Coordinated and executed birthday parties tailored for kids.
Bakery Clerk/Cake Decorator
Sobeys Foodland
Oakville, Canada
02.2022 - 08.2022
- Decorated cakes and cupcakes to enhance visual appeal and customer satisfaction.
- Answered phone calls to assist customers with inquiries and orders.
- Processed cake orders efficiently to ensure timely fulfillment.
- Stocked and dated food items to maintain freshness and compliance.
Education
High School Diploma - Business
Abbey Park
Oakville, ON01-2023
Skills
- Customer service excellence
- Time management
- Sales proficiency
- Microsoft Word expertise
- Microsoft Office suite
- Effective communication
- Phone etiquette
- Organizational skills
- Microsoft Excel proficiency
- Active Net utilization
- Email management
Certification
- CPR Certification
- Food Handler Certification
References
References available upon request.
Timeline
Customer Service Representative
YMCA of Oakville
09.2023 - Current
Child and Youth instructor
YMCA of Oakville
09.2023 - 12.2023
Bakery Clerk/Cake Decorator
Sobeys Foodland
02.2022 - 08.2022
High School Diploma - Business
Abbey Park
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