Sasha Persaud
Summary
Self-directed and motivated university student seeking full-time employment. Demonstrated success in customer care with a strong bottom line approach. Inclination for communication and a commitment to excellence.
Overview
2
2
years of professional experience
Work History
Corporate Data Entry Clerk & Customer Service
Cardinal Couriers
03.2023 - 09.2023
- Completed data entry tasks with accuracy and efficiency.
- Proficiency in IBM SPSS Statistics and Excel programs.
- Scanned documents and saved in database to keep records of essential organizational information.
- Coded and processed applications into required electronic formats.
- Responded to customer requests for products, services, and company information.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Retail Sales Associate
TJX Canada
07.2021 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Helped customers complete purchases, locate items, and join reward programs, while providing exceptional services and pleasant shopping experiences to retail customers.
- Trained new employees and maintained a strong leadership role.
- Developed strong rapport with customers and created positive impression of business.
- Increased sales revenue through effective product recommendations tailored to individual customers.
Education
Honours Bachelor of Arts - Justice And Legal Studies
University of Guelph
Guelph, ON04.2025
High School Diploma -
Jean Augustine Secondary School
Brampton, ON06.2021
Skills
- French Fluency
- Marketing & Management Skills
- Customer Service
- Communication
- Excellent Work Ethic
- Leadership and Interpersonal Skills
- Product Knowledge
- Sales Goals
Certifications
Smart Serve Certified
Timeline
Corporate Data Entry Clerk & Customer Service
Cardinal Couriers
03.2023 - 09.2023
Retail Sales Associate
TJX Canada
07.2021 - 09.2022
Honours Bachelor of Arts - Justice And Legal Studies
University of Guelph
High School Diploma -
Jean Augustine Secondary School