Overview
Work History
Education
Skills
Timeline
Generic

Alyssa Hijazi

Pickering,ON

Overview

8
8
years of professional experience

Work History

Sales and Customer Service Representative

Rogers Communications
05.2023 - Current
  • Boosted sales revenue by identifying customer needs and recommending appropriate products or services
  • Built rapport with customers through empathetic listening and understanding their unique needs or preferences
  • Increased customer satisfaction by addressing and resolving complex issues effectively
  • Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations

Cashier

Winners & HomeSense
11.2021 - 05.2023
  • Greeted and informed customers of products, fostering positive store experiences
  • Enforced store safety and cleanliness standards, reducing hazards
  • Processed merchandise returns and exchanges
  • Operated cash register for cash and credit card transactions with excellent accuracy levels
  • Maintained clean sales floor and straightened and faced merchandise

Advertisement Editor

COFRD
07.2020 - 09.2020
  • Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work
  • Production of promotional material
  • Developed promotional sponsorship and packages
  • Used photoshop to make promotional advertisements for event
  • Proved successful working within tight deadlines and fast-paced atmosphere

French Tutor

Private
09.2016 - 06.2019
  • Structured French learning plans around individual assessments and proficiency
  • Consulted with parents and provided progress reports every week
  • Utilized technology in tutoring sessions to diversify and enhance learning
  • Obtained feedback from student and parents to use in development of lesson plans
  • Tested students' knowledge to determine skill level and provided new learning tools to advance language mastery

Education

Bachelor of Science - Psychology

University of Toronto
Scarborough, ON
08-2025

Bachelor of Arts - French

University of Toronto
Scarborough, ON
08-2025

High School Diploma -

École Secondaire Ronald-Marion
Pickering, ON
06-2020

Skills

  • Customer Service
  • French Fluency
  • Time Management
  • Communication
  • Organization
  • Team Player
  • Problem Solving

Timeline

Sales and Customer Service Representative

Rogers Communications
05.2023 - Current

Cashier

Winners & HomeSense
11.2021 - 05.2023

Advertisement Editor

COFRD
07.2020 - 09.2020

French Tutor

Private
09.2016 - 06.2019

Bachelor of Science - Psychology

University of Toronto

Bachelor of Arts - French

University of Toronto

High School Diploma -

École Secondaire Ronald-Marion

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Alyssa Hijazi