Alyssa Hijazi
Pickering,ON
Overview
8
8
years of professional experience
Work History
Sales and Customer Service Representative
Rogers Communications
05.2023 - Current
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences
- Increased customer satisfaction by addressing and resolving complex issues effectively
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations
Cashier
Winners & HomeSense
11.2021 - 05.2023
- Greeted and informed customers of products, fostering positive store experiences
- Enforced store safety and cleanliness standards, reducing hazards
- Processed merchandise returns and exchanges
- Operated cash register for cash and credit card transactions with excellent accuracy levels
- Maintained clean sales floor and straightened and faced merchandise
Advertisement Editor
COFRD
07.2020 - 09.2020
- Managed multiple projects simultaneously, ensuring timely delivery of high-quality editorial work
- Production of promotional material
- Developed promotional sponsorship and packages
- Used photoshop to make promotional advertisements for event
- Proved successful working within tight deadlines and fast-paced atmosphere
French Tutor
Private
09.2016 - 06.2019
- Structured French learning plans around individual assessments and proficiency
- Consulted with parents and provided progress reports every week
- Utilized technology in tutoring sessions to diversify and enhance learning
- Obtained feedback from student and parents to use in development of lesson plans
- Tested students' knowledge to determine skill level and provided new learning tools to advance language mastery
Education
Bachelor of Science - Psychology
University of Toronto
Scarborough, ON08-2025
Bachelor of Arts - French
University of Toronto
Scarborough, ON08-2025
High School Diploma -
École Secondaire Ronald-Marion
Pickering, ON06-2020
Skills
- Customer Service
- French Fluency
- Time Management
- Communication
- Organization
- Team Player
- Problem Solving
Timeline
Sales and Customer Service Representative
Rogers Communications
05.2023 - Current
Cashier
Winners & HomeSense
11.2021 - 05.2023
Advertisement Editor
COFRD
07.2020 - 09.2020
French Tutor
Private
09.2016 - 06.2019
Bachelor of Science - Psychology
University of Toronto
Bachelor of Arts - French
University of Toronto
High School Diploma -
École Secondaire Ronald-Marion