Sarah Patzer
Menlo Park
Summary
Dependable Server providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Enthusiastic Front Desk/Receptionist possessing outstanding time management, customer service and multitasking abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Server
Rosewood Hotel: Sand Hill
04.2023 - 09.2023
- Presenting menus, serving, and helping guests select food/beverages.
- Answer questions or make recommendations for complementary products.
- Checked guests' identification before serving alcoholic beverages.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Collaborate with other restaurant servers and kitchen/bar staff.
- Resolved guest complaints or problems with a positive attitude, to maintain customer satisfaction.
- Collected payment for food and drinks served.
- Organized receipts/opened and closed checks.
Nanny/Babysitting
Part-time
01.2023 - 03.2023
- Responsible for 3 children ages 4-14.
- Transported children to and from school, medical appointments and activities using personal or family vehicle.
- Helped children complete homework assignments and school projects.
- Encouraged children to be kind, understanding, and patient with others.
Pool Attendant
Rosewood Hotel: Sand Hill
06.2022 - 09.2022
- Ran food and bust tables, efficiently and in a kindly manner.
- Folded towels, made sure the pool deck was clean/organized through the day.
- Welcomed/interacted with guests during arrival and throughout the day.
- Collaborated with other staff members to ensure efficient operations and a positive guest experience.
Front Desk
The Bar Method, Barre Studio
02.2021 - 03.2022
- Welcomed guests with friendly greeting, answered general questions, gathered nature of visit and directed to specific studio.
- Checked guests in for class and maintained class roster for instructor.
- Calculated billings and posted charges to accounts, reviewing charges with guests at checkout.
- Maintained close contact with guests to provide updates on issues or service requests.
- Maintained/stocked retail area.
- Answered phones.
- Cleaned workout studio by wiping down weights, mirrors, bars and vacuuming.
Education
Currently Enrolled - Nursing/Health
De Anza College
Cupertino, CAHigh School Diploma -
Menlo Atherton High School
Atherton06.2022
Skills
- Respectful/great communication
- Responsible
- Extremely organized
- Positive attitude
- Hard-working
- Friendly and outgoing
- Leadership skills
Volunteer Experience
Upper Deck Golf: Stand Up To Cancer
- 04/6/2023 - 04/8/2023
- Helped communicate and direct people where to go, and how to play/participate in games.
- Helped explain activities with new technology
Hobbies
- Trying restaurants, and cooking meals.
- Cheerleading
- Strength training, lifting weights, maintaining a healthy lifestyle, etc.
- Wakeboarding/water activities, spending time at the beach or pool.
- Spending time with my friends/family.
Timeline
Server
Rosewood Hotel: Sand Hill
04.2023 - 09.2023
Nanny/Babysitting
Part-time
01.2023 - 03.2023
Pool Attendant
Rosewood Hotel: Sand Hill
06.2022 - 09.2022
Front Desk
The Bar Method, Barre Studio
02.2021 - 03.2022
Currently Enrolled - Nursing/Health
De Anza College
High School Diploma -
Menlo Atherton High School
Similar Profiles
Hamit BaklacHamit Baklac
IRD Server at Rosewood Sand Hill HotelIRD Server at Rosewood Sand Hill Hotel
William DavisWilliam Davis
Guest Services Agent at Rosewood Sand HillGuest Services Agent at Rosewood Sand Hill
Elif TubayElif Tubay
Cook III at Rosewood Sand HillCook III at Rosewood Sand Hill