Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

SARAH ORANTES

Victoria’s Secret & PINK
Millbrae
1
Certification
6
years of professional experience

Organized professional with experience in fast-paced retail, hospitality, and customer service settings. Expertise in effective communication, transaction handling, and multi-tasking to enhance customer satisfaction. Quick learner committed to maintaining efficiency and professionalism. Aiming to leverage strong organizational and communication skills in a Clerical or Administrative role.

Work History

Sales Associate

9 Months
Victoria’s Secret & PINK | 01.2026 - Current
  • Provided personalized customer service, assisting guests in finding products that fit their needs and preferences.
  • Enhanced customer confidence through bra fittings and tailored product recommendations, leveraging expertise in beauty and body care collections.
  • Collaborated with team members to exceed customer service expectations and create a welcoming shopping experience.
  • Partnered with team members to exceed customer service expectations and foster a welcoming shopping environment.

Lead Hostess

1 Year
Copper Blues Live | 01.2025 - 01.2026
  • Coordinated guest seating and reservations to optimize capacity and enhance guest experience in a fast-paced, high-volume environment
  • Maintained smooth guest flow by balancing walk-ins and wait times, ensuring high levels of customer satisfaction
  • Worked closely with management and team members to ensure efficient front-of-house operations
  • Delivered friendly and attentive guest service while resolving concerns professionally
  • Created welcoming atmosphere to foster positive dining experiences for all guests

Student Teacher (ASU Program Internship)

4 Months
Arizona State University Mary Lou Fulton Teachers College | 09.2024 - 01.2025
  • Developed problem-solving strategies that helped students overcome learning barriers through adaptable communication techniques.
  • Developed problem-solving strategies that supported students in overcoming learning barriers, applied adaptable communication techniques.
  • Participated in classroom routines and transitions to enhance understanding of effective classroom organization.
  • Collaborated with mentor teachers to observe and support classroom instruction, contributing to a cohesive learning environment.

Front Desk & Membership Advisor

2 Years
Elements Massage | 01.2023 - 01.2025
  • Delivered exceptional customer service while efficiently managing high call volume and guest interactions
  • Provided friendly customer service while managing high call volume and guest interactions
  • Coordinated appointment scheduling while multitasking across phone inquiries, client interactions, and administrative tasks
  • Processed payments and handled transactions accurately

Esthetics Student

G Skin & Beauty Institute | 01.2023 - 01.2023
  • Completed training in Arizona-approved esthetics training program with hands-on clinical hours.
  • Executed facials, hair removal, skin analysis, and product application, enhancing client satisfaction under supervision.
  • Ensured clean, sanitized treatment environment, supporting compliance with state standards and promoting client safety.
  • Applied knowledge of skin conditions, contraindications, and treatment planning to tailor services for individual client needs.
  • Passed state board requirements and obtained Arizona Esthetician License.

Assistant Service Experience Manager

2 Years
Nordstrom Rack | 01.2021 - 01.2023
  • Supervised customer service operations and facilitated team training to enhance service quality
  • Resolved escalated issues through effective documentation, communication, and follow-up to improve customer satisfaction
  • Ensured accuracy in data handling and operational procedures to maintain compliance and efficiency
  • Maintained professionalism in a fast-paced retail environment

Education

- Elementary Education

ARIZONA STATE UNIVERSITY MARY LOU FULTON TEACHERS COLLEGE | Tempe, AZ

Aesthetics - Estheticians license

G SKIN & BEAUTY INSTITUTE | Chandler, AZ | 07-2023

#32301817

Skills

Skilled in prioritizing tasks in a fast-paced setting
Team collaboration
Guest relations
Customer engagement
Task prioritization
Guest experience
Marketing strategy
Mentoring
Schedule management
Facial esthetics
Esthetics
Cash handling
Flexibility and adaptability
Upselling strategies
Sales expertise

Certification

Certificate of Completion, Hair Reduction and Cosmetic Laser Reductions, This certificate is awarded to Sarah Orantes, CLT, In the Month of June, 2023, License No: 32301817, License Type: Aesthetics, Issued: 02/26/2026, Expires: 12/26/2026, https://bcb.az.gov

Timeline

Sales Associate

Victoria’s Secret & PINK
01.2026 - CurrentRead More

Lead Hostess

Copper Blues Live
01.2025 - 01.2026Read More

Student Teacher (ASU Program Internship)

Arizona State University Mary Lou Fulton Teachers College
09.2024 - 01.2025Read More

Esthetics Student

G Skin & Beauty Institute
01.2023 - 01.2023Read More

Front Desk & Membership Advisor

Elements Massage
01.2023 - 01.2025Read More

Assistant Service Experience Manager

Nordstrom Rack
01.2021 - 01.2023Read More

ARIZONA STATE UNIVERSITY MARY LOU FULTON TEACHERS COLLEGE

from Elementary Education
Read More

G SKIN & BEAUTY INSTITUTE

Aesthetics from Estheticians license
Read More
SARAH ORANTES