Sarah Miller
Scarborough,ON
Summary
Dynamic and compassionate professional with experience at Renascent Graham Munro Centre, adept in crisis intervention and fostering positive relationships. Demonstrates a strong ability to learn, adapt, and employ both active listening and problem-solving skills effectively. Excelled in roles requiring flexibility, a positive attitude, and a commitment to safety and wellness.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Overnight Councillor
Renascent Graham Munro Centre
03.2021 - Current
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Ensured safety and security of the facility and residents at all times
- Monitored residents behavior, documented incidents and responded to emergency situations
- Developed positive relationships with residents while providing guidance, support and direction
- implemented crisis intervention techniques when necessary and helped de- escalate volatile situations
- Respond to mental crisis when severe mental health and behavioral issues arise
- Worked flexible hours across night, weekend, and holiday shifts.
Kitchen Staff and Peer Support Worker
Oasis Recovery and Unemployment
04.2017 - 01.2018
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- shared details regarding recovery and wellness principals focused on personal recovery journeys
- Prepared Breakfast for clients
- Handled the cash register
- ensured area was clean and sanitized at all times
Education
No Degree - Dental Assisting Level 1
Everest College
Toronto, ON03-2012
Skills
- Friendly, positive attitude
- Flexible and adaptable
- Calm under pressure
- Good communication and listening skills
- strong boundary setting
- problem solving and decision making
- strong desire to help others
- ability to meet people where they are
- motivated to learn and grow
- works well independently and as a team
- Time management
Certification
- CPR/AED Certification
- Trauma art therapy Certificate ,CREATE institute, 2022
- First Aid Certification
- ServSafe Food Handler's Certification
- Dental assisting level 1 certificate
Timeline
Overnight Councillor
Renascent Graham Munro Centre
03.2021 - Current
Kitchen Staff and Peer Support Worker
Oasis Recovery and Unemployment
04.2017 - 01.2018
- CPR/AED Certification
- Trauma art therapy Certificate ,CREATE institute, 2022
- First Aid Certification
- ServSafe Food Handler's Certification
- Dental assisting level 1 certificate
No Degree - Dental Assisting Level 1
Everest College
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