Sarah Mac Donald

• Assisted senior stylists with client consultations and service execution, enhancing customer satisfaction.
• Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
• Observed and learned various hairstyling techniques, adapting quickly to diverse client needs.
• Provided support in inventory management, tracking supplies to ensure availability for daily operations.
• Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
• Assisted hair stylists with colorwork by applying base colors and toners.
• Answered telephone calls to provide information and schedule new appointments.
• Prepared clients for hair cuts and styles with soothing shampoo work.
• Consulted with clients on current trends and offered advice on flattering cuts and styles.
• Helped customers select styles for special events such as prom and formal dances.
• Improved overall client experience by addressing any concerns or complaints professionally and promptly resolving issues when possible.
• Greeted clients warmly upon arrival, promoting a friendly and welcoming atmosphere within the salon.

• Provided exceptional customer service, ensuring guest satisfaction through attentive and timely responses.
• Maintained cleanliness and organization of dining area, adhering to health and safety regulations.
• Assisted in training new staff on service protocols and menu knowledge to enhance team performance.
• Collaborated with kitchen staff to ensure accurate order delivery and minimize wait times.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Cultivated warm relationships with regular customers.
• Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
• Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
• Maintained a clean and orderly dining area for an enjoyable guest experience.
• Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
• Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Handled cash transactions accurately, contributing to balanced daily financial reports.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
• Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
• Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
• Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.

• Executed permanent makeup procedures including microblading and eyeliner application.
• Maintained high standards of hygiene and sanitation during all services.
• Consulted with clients to determine individual needs and desired outcomes.
• Developed customized aftercare instructions to enhance client satisfaction and results.
• Educated clients on maintenance techniques for long-lasting results.
• Built strong client relationships through exceptional customer service and follow-up care.
• Enhanced client satisfaction by providing precise and natural-looking permanent makeup applications.

• Motivated individual demonstrating strong personal accountability.
• Contributed effectively in dynamic and high-pressure settings.
• Assisted both independently and within team frameworks to achieve objectives.
• Quickly acquired new skills and adjusted to evolving circumstances.
• Adapted to flexible schedules, including nights, weekends, and holidays.

Sales - selling clothes , folding , dealing with clients, Helpping clients with clothes that fit styles for them. Wearing new fashion showing the styles in. Dealing with payments. Customer services.

• Prepared high-quality espresso beverages and specialty drinks to meet customer preferences.
• Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
• Assisted customers with menu selections, providing knowledgeable recommendations on products.
• Operated point-of-sale system accurately for order processing and payment handling.
• Promoted a welcoming atmosphere by greeting each guest warmly upon arrival while anticipating their needs throughout their visit.
• Maintained a clean and organized workspace, ensuring high standards of hygiene and safety for both staff and customers.
• Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards.
• Collaborated with team members to streamline cafe operations, resulting in improved service times and increased customer satisfaction.
• Cleaned counters, machines, utensils, and seating areas daily.
• Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
• Operated espresso machines and commercial coffee brewers to create beverages.
• Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
• Participated in promotional events to showcase the cafe''s offerings while engaging with potential customers to generate interest in the business.
• Participated in weekly team meetings to discuss cafe performance, share insights, and brainstorm ideas for improvement.
• Made and served brand-specific café beverages with focus on speed, quality and consistency.
• Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
• Prepared specialty drinks such as cappuccinos, lattes and mochas.

• Processed customer transactions efficiently using point-of-sale systems.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained accurate cash register balances through diligent record-keeping practices.
• Assisted in inventory management by restocking shelves and organizing products effectively.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

• Collaborated with team members to enhance store operations and improve customer experience.
• Ensured compliance with safety and security procedures during daily operations.
• Trained new cashiers on operational protocols and customer service standards.
• Implemented suggestions for process improvements, contributing to a more efficient workflow.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Answered questions about store policies and addressed customer concerns.
• Ensured compliance with company policies and procedures while processing transactions efficiently.
• Set up new sales displays each week with fresh merchandise.
• Provided exceptional customer service, addressing inquiries and resolving issues promptly.
• Maintained accurate cash register balances through diligent record-keeping practices.
• Welcomed customers and helped determine their needs.
• Worked drive-through and front cash

• Assisted customers with product selection and inquiries to enhance shopping experience.
• Maintained visual merchandising standards to promote brand identity and increase sales appeal.
• Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
• Collaborated with team members to achieve daily sales goals and maintain store performance.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Helped customers locate products and checked store system for merchandise at other sites.
• Answered customer questions about sizing, accessories, and merchandise care.
• Engaged with customers to build rapport and loyalty.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.