Sarah Lezzoum
Montreal,QC
Summary
Positive, collaborative, and solutions-oriented professional with strong organizational and leadership skills. Possesses comprehensive understanding of team dynamics and project management, along with expertise in conflict resolution and performance optimization. Committed to fostering productive work environment and driving team success.
Overview
9
9
years of professional experience
Work History
Superviseur Service
Maxi
2023.11 - Current
- Assisted in daily operations to ensure efficient workflow and adherence to safety protocols.
- Learned inventory management systems to track stock levels and support supply chain processes.
- Collaborated with team members to improve task allocation and enhance productivity.
- Supported training initiatives for new staff, promoting understanding of operational procedures.
- Monitored equipment functionality, reporting issues promptly to maintain operational efficiency.
- Contributed to maintaining cleanliness and organization within the work environment consistently.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Caissière
Jean Coutu
2023.08 - 2023.11
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and selections to enhance shopping experience.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Processed refunds and exchanges in accordance with company policy.
Gestion Du Personnel
BIETMI
2017.09 - 2023.06
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Skilled at working independently and collaboratively in a team environment.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
Master of Arts - Ressource Humaine
Université D’Alger 3 Algérie
Algerie 05.2017
Languages
Français
Bilingual or Proficient (C2)
Timeline
Superviseur Service
Maxi
2023.11 - Current
Caissière
Jean Coutu
2023.08 - 2023.11
Gestion Du Personnel
BIETMI
2017.09 - 2023.06
Master of Arts - Ressource Humaine
Université D’Alger 3 Algérie