Sarah Klein
Calgary,Canada
Summary
Dedicated Early Childhood Educator whose passionate about building up sector leading educator's and managing high-quality programs. Having a deep understanding of Out Of School/Kindergarten care and alberta childcare licensing standards allows focuses to be on superior programming and relationships. With a goal to provide children, families and other educator's a space for their voice to be heard, and to ensure numerous exceptional childcare options are available to alberta families.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Program Coordinator
Topp Kids Out Of School Clubs
Calgary, AB
08.2019 - Current
- Oversees daily operations, routines and transitions at the Evergreen location
- Provide support and leadership to a dynamic team of 7.
- Foster and ensure the growth of educators and children.
- Created an environment where children, families, and educators are comfortable and confident in addressing concerns.
- Deepen relationships with each individual child during spontaneous, planned and outside interactions.
- Created and updated records and files to maintain document compliance.
- Maintain and ensures team/program accountability for brand, licensing and accreditation standards.
- Trained and mentored new employees on industry practices and business operations.
- Applied positive behavior management techniques to enhance social interactions and emotional development for both educators and children.
- Completes weekly, bi-weekly and monthly administrative work such as newsletters, payroll, subsidy claim and month end packages.
- Effectivity communicate with children, families, team and support management regarding program, successes and/or struggles.
- Provides in the moment coaching, one-on-one sessions and staff meetings thoroughly to improve program needs.
- Sanitized tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
Assistant Director
Deer Run Out Of School
Calgary, AB
05.2017 - 08.2019
- Created and updated records and files to maintain document compliance.
- Trained and mentored new employees on industry practices and business operations.
- Registered, and enrolled children in school year and summer camp programs.
- Planned and coordinated all summer camp operations.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Maintained group discipline through positive reinforcement, behavior modeling and collaboration with parents.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
Assistant Manager
Aldo Group
Calgary, AB
07.2014 - 07.2017
- Created employee schedules to align coverage to accommodate business demands and vacation requests.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Engaged with customers daily to ensure their time in store was valued.
- Helped with delegating assignments to meet customer and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Made hiring recommendations to increase company's quality workers.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Rotated merchandise and displays to feature new products and promotions.
Education
Diploma - Early Childhood Education And Development
Bow Valley College
Okotoks, AB12.2022
Certificate - Emergency Medical Responder
Professional Medical Associates
Calgary, AB03.2017
High School Diploma -
Lord Beaverbrook High School
Calgary, AB06.2016
Skills
- Verbal and written communication
- Extremely organized and detailed oriented
- Strong ability to coach/lead others and to receive personal feedback
- Adaptable to changes and new situations
- Solution focused and tasks oriented
- Strong leadership and conflict resolution
- Effective time management
- Able to work independently and as a team
- Powerful people and customer service skills
- Able to take initiative and multitask
Certification
- Certified Early Childhood Education - Level 3
- Certified Emergency Medical Responder - Alberta College of Paramedics
- Certified in Standard First Aid - Level C CPR - Red Cross
References
Chelsey MacLellan 403-993-3310
Operations Manager - Topp Kids Out Of School Clubs
Megan Barrow 587-432-2699
Room Lead - Topp Kids Out of School Clubs - Evergreen
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Program Coordinator
Topp Kids Out Of School Clubs
08.2019 - Current
Assistant Director
Deer Run Out Of School
05.2017 - 08.2019
Assistant Manager
Aldo Group
07.2014 - 07.2017
Diploma - Early Childhood Education And Development
Bow Valley College
Certificate - Emergency Medical Responder
Professional Medical Associates
High School Diploma -
Lord Beaverbrook High School
- Certified Early Childhood Education - Level 3
- Certified Emergency Medical Responder - Alberta College of Paramedics
- Certified in Standard First Aid - Level C CPR - Red Cross
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