Sarah Kang
Coquitlam,BC
Summary
Friendly and reliable server with experience in busy dining settings. Known for creating positive guest experiences and contributing to high customer satisfaction. Strong understanding of food, beverages, and allergy awareness, supported by culinary school training and a commitment to teamwork and great service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Sushi Umi
05.2024 - Current
- Received multiple positive google reviews from customers by providing friendly and professional service
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Customer Service
Ok Tour
- 01.2024
- Managed customer service inquiries and complaints for customer satisfaction.
- Exhibited excellent communications and customer service relations skills.
- Coached call center staff through challenging customer service issues.
- Met customer service objectives by providing superior customer service to Korean-speaking customers.
- Earned outstanding feedback for exceptional work quality.
Cook
Blue Hat Bistro
03.2020 - 08.2020
- Communicated closely with servers to fully understand special orders for customers..
- Worked closely with kitchen team to meet high demand with delicious, on-recipe foods.
- Followed strict standards for food handling and safety, minimizing risks to customers.
Education
Certificate - Culinary Art
Pacific Institution of Culinary Art
Vancouver, BC07.2021
Bachelor of Arts - Phychology
Seonam University
Namwon, Korea03.2016
Languages
English
Professional Working
Korean
Native or Bilingual
Certification
- Food safe level 1
- Serving it right
Timeline
Server
Sushi Umi
05.2024 - Current
Cook
Blue Hat Bistro
03.2020 - 08.2020
Customer Service
Ok Tour
- 01.2024
Certificate - Culinary Art
Pacific Institution of Culinary Art
Bachelor of Arts - Phychology
Seonam University