Sarah Jackshaw
Vancouver,BC
Summary
Professional and experienced in hospitable roles, ensuring a warm environment while providing exceptional and efficient service. Takes initiative independently and works well in a team atmosphere.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Onboard Host
Rocky Mountaineer - World's Leading Luxury Train
03.2019 - 10.2024
- Facilitates life changing experiences for the guests by providing world class service in a fine dining restaurant, as well as regaling them with stories about Canadian History and the railway.
- Works long days,averaging 13 hours, as long as 20 hours at times, with little turnaround for the next day, so an aptitude for physical capabilities is necessary, as well as mental fortitude.
Server/Bartender
Gooseneck Hospitality
03.2018 - 12.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Shift Leader
Original Joe's Restaurant & Bar
02.2017 - 08.2018
- Trained new employees and delegated daily tasks and responsibilities.
- Along with serving medium to large server sections in a fast paced restaurant, it was also my responsibility to run breaks, make cuts, and deal with customer complaints and resolve conflict in real time.
Education
No Degree - Modern Languages
Trinity Western University
Langley, BCSkills
- approachable
- adaptable
- ambitious
- thorough
- memory retention
- time management
- organized
- problem solving
- energetic
Certification
- CPR/AED Level C
- Serving It Right
- Food Safe Level 1
Timeline
Onboard Host
Rocky Mountaineer - World's Leading Luxury Train
03.2019 - 10.2024
Server/Bartender
Gooseneck Hospitality
03.2018 - 12.2022
Shift Leader
Original Joe's Restaurant & Bar
02.2017 - 08.2018
- CPR/AED Level C
- Serving It Right
- Food Safe Level 1
No Degree - Modern Languages
Trinity Western University
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