Sarah Holbrook
Santa Rosa
Summary
Dedicated cross-trained dental assistant known for excellent communication and attention to detail. Experienced in managing appointments and assisting in patient care, ready to enhance office efficiency and patient experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Dental Assistant/Dental Receptionist
Charles Aikawa DDS
Windsor, CA
08.2025 - Current
- Efficiently set up and broke down rooms, insuring the patient and room was prepared for the doctor.
- Assisted in conducting patient exams and maintained detailed treatment records in Dentrix.
- Executed x-rays with precision to guarantee high-quality diagnostic imaging.
- Managed administrative responsibilities, including verifying insurance, billing insurance claims and confirming appointments, to ensure efficient office operations.
- Managed scheduling of appointments and follow-up visits.
- Collaborated with the dental team to develop customized treatment plans for patients.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Prepared and processed patient referrals and transfer requests.
- Obtained payments from patients and scanned identification and insurance cards.
- Facilitated patient completion of essential medical forms and documentation.
Server
KC's American Kitchen
Windsor, CA
05.2019 - 10.2025
- Delivered exceptional customer service in high-volume dining environment.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Trained and mentored new staff on menu knowledge and service standards.
- Collaborated with kitchen staff to streamline food preparation and delivery processes.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
Radiation Safety,Infection Control,Coronal Polish -
EFDAA
Napa, CA06.2025
High School Diploma -
Windsor High School
Windsor, CA05.2020
Skills
- Cross-training capabilities
- Proficient in Dentrix
- Excellent multitasking capability
- Dental terminology
- Phone and email etiquette
- Certified in CPR/AED
- Teamwork and collaboration
- Customer service
Certification
- X-rays
- Infection Control
- Coronal Polish
- CPR
Timeline
Dental Assistant/Dental Receptionist
Charles Aikawa DDS
08.2025 - Current
Server
KC's American Kitchen
05.2019 - 10.2025
Radiation Safety,Infection Control,Coronal Polish -
EFDAA
High School Diploma -
Windsor High School