Hinna Waqar
Mississauga,Ontario
Summary
Driven and focused personality. Attentive and prepared professional dedicated to practice growth and stability. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Dental Assistant/Dental Receptionist
Sigma Dental Clinic
Brampton, Ontario
2021.09 - 2022.08
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sterilized instruments according to established guidelines and protocols.
- Took digital X-rays of teeth using radiographic equipment.
- Prepared correspondence letters for insurance companies related to claims processing.
Dental Assistant/Dental Receptionist
Sigma Dental Clinic
Brampton, Ontario
2019.01 - 2019.06
- Scheduled and confirmed patient appointments and consultations.
- Answered phone calls from current and prospective clients regarding their inquiries about treatments or procedures offered by the practice.
- Answered and managed incoming calls and emails.
- Arranged documents for insurance claims.
- Managed all front desk operations, including phone calls and customer service inquiries.
Education
Dental Internship
Armed Forces Institute of Dentistry
Rawalpindi,Pakistan2017-09
Dental Internship
Women Medical College
Abbottabad,Pakistan2016-12
Bachelors of Dental Surgery
Khyber Medical College
Peshawar,Pakistan2016-07
Dental Internship
DHQ Hospital
Abbottabad,Pakistan2015-02
High School Diploma -
Pakistan International School
Saudi Arabia2011-06
Dental Licensing Exam Canada -
National Dental Examining Board of Canada
Ottawa, ONSkills
- Equipment Sterilization
- Dental Software
- Insurance Billing
- Strong interpersonal skills
- Team Collaboration
- Appointment Scheduling
- Patient records gathering
- Professionalism and Etiquette
- Cross-Training Capabilities
- Treatment Planning
- Excellent communication skills
- Instrument Tray Preparation
Affiliations
- Conferences: Feb-March2014 Biennial Dental Symposium Islamabad,Pakistan
- Conducted seminars and workshops and one-on- one counseling sessions on Prevention and Awareness of Dental Health throughout the province. 2014-2016
- Volunteering at The Change Foundation helped provide low cost urgent dental care Abbottabad,Pakistan
- Volunteering: August 2015-2016 December Medical Camps with Collaboration of Colgate Team
- Presented at Women Medical College about Thalasemic Patients
- Dental Electives Jan 2014 King Abdul Aziz Hospital in Prosthodontics,Saudi Arabia
- Dental Electives April Ayub Medical College OMFS Department, Pakistan
Accomplishments
- Member of Cancer Support Group collaborated with Shaukat Khanum Memorial Cancer Hospital
- Attended Basic Life Support Course at Armed Forces of Institute July 2017
- Hands on Certificate on Basics of Implant Prosthodontics Armed Forces Hospital Pakistan Feb 2017
Languages
Urdu
Professional
English
Professional
Punjabi
Limited
Timeline
Dental Assistant/Dental Receptionist
Sigma Dental Clinic
2021.09 - 2022.08
Dental Assistant/Dental Receptionist
Sigma Dental Clinic
2019.01 - 2019.06
Dental Internship
Armed Forces Institute of Dentistry
Dental Internship
Women Medical College
Bachelors of Dental Surgery
Khyber Medical College
Dental Internship
DHQ Hospital
High School Diploma -
Pakistan International School
Dental Licensing Exam Canada -
National Dental Examining Board of Canada