Sarah Guirguis
Milton,ON
Summary
Detail-oriented and highly organized undergraduate student with experience in medical reception, retail customer service, and youth leadership. Proven ability to manage high-volume communications, maintain confidential records, and support fast-paced office environments. Strong interpersonal, scheduling, and administrative skills with an interest in legal and professional services.
Overview
4
4
years of professional experience
Work History
Medical Office Receptionist- On Call
Milton Urgent Care Clinic
Milton, Ontario
04.2025 - Current
- Managed high-volume, multi-line phones, scheduled appointments, and coordinated daily patient flow
- Checked in patients, verified their information, and provided frontline support with professionalism
- Communicated with labs, hospitals, and diagnostic centers regarding tests, referrals, and reports
- Contacted patients for appointment reminders, follow-ups, and test instructions
- Processed payments for uninsured services, handled billing inquiries, and issued receipts
- Scanned, faxed, filed, and organized high volumes of medical documents while maintaining confidentiality
- Responded to patient emails and inquiries with clear and timely communication
- Enrolled new patients, updated charts, and maintained accurate medical records
Beauty Advisor/ Commission Sales Associate/Customer Service Cashier
Shoppers Drug Mart
Milton, Ontario
08.2024 - 10.2024
- Processed customer transactions efficiently and accurately at both regular and beauty boutique cash registers.
- Provided personalized product recommendations and beauty consultations, helping customers select cosmetics and skincare items.
- Assisted in maintaining inventory levels and organized product displays for optimal presentation.
- Provided excellent customer service in handling customer inquiries and complaints in a professional and friendly manner.
- Promoted and applied loyalty programs to enhance customer experience and retention.
Summer Camp Counselor - Seasonal
SGSA Coptic Orthodox church
Milton, Ontario
07.2022 - 08.2023
- Supervised daily activities for campers, ensuring a safe and fun environment
- Created and implemented new engaging activities for the children
- Provided high-quality educational and recreational experiences for campers
- Kept track of sign in and sign outs of campers at all times
Education
Bachelor of Arts - Criminal Justice & Public Policy
University of Guelph
GuelphSkills
- Customer service
- Conflict resolution
- Time management
- Team collaboration
- Data entry
- Professional Communication
- Sensitive information handling
- Organizational skills
Timeline
Medical Office Receptionist- On Call
Milton Urgent Care Clinic
04.2025 - Current
Beauty Advisor/ Commission Sales Associate/Customer Service Cashier
Shoppers Drug Mart
08.2024 - 10.2024
Summer Camp Counselor - Seasonal
SGSA Coptic Orthodox church
07.2022 - 08.2023
Bachelor of Arts - Criminal Justice & Public Policy
University of Guelph