Sarah Ayube
Vaughan,ON
Summary
Detail-oriented and reliable person with strong customer service, communication, and administrative skills. Experienced in handling high-volume public interactions, cash handling, and problem-solving in fast-paced environments. Seeking a customer service, administrative, or dispatcher-related role where professionalism, accuracy, and calm under pressure are essential.
Overview
4
4
years of professional experience
Work History
Postal Clerk Supervisor
Canada Post
Toronto, Canada
10.2021 - Current
- Provide frontline customer service handling mail, parcels, and financial transactions
- Accurately process cash, debit, and credit transactions while balancing tills
- Assist customers with inquiries, forms, and service options
- Maintain inventory, organize mail, and follow strict safety and security procedures
- Handle customer concerns professionally in a fast-paced environment
Education
High School Diploma -
Emery Collegiate Institute
Toronto, ON06-2022
Certificate - Emergency Telecommunications
Seneca Polytechnic
Toronto, ON08-2025
Skills
- Customer service
- Cash handling
- Phone and in-person communication
- Time management
- Multitasking
- Confidentiality
- Microsoft Office
QUALIFICATIONS
- Exceptional Customer Service & Communication: Proven ability to provide professional and friendly service in-person, by phone, and via email. Skilled in addressing client concerns, guiding users through processes, and maintaining positive relations.
- Strong Financial & Technical Skills: Experienced in handling administrative duties including scheduling, data entry, taking calls, and general office tasks. Proficient in cash handling, POS systems, as well as updated technology and online platforms including Microsoft Office. Quick to learn new software programs with ease.
- Highly Organized and Detail Oriented - Highly organized, dependable, and able to manage multiple
priorities while meeting deadlines and maintaining attention to detail in both team and independent
roles.
References
Available upon request
Timeline
Postal Clerk Supervisor
Canada Post
10.2021 - Current
High School Diploma -
Emery Collegiate Institute
Certificate - Emergency Telecommunications
Seneca Polytechnic