Jhil Patel
Toronto,ON
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Postal Service Clerk / Cashier/ Supervisor
Shoppers Drug Mart
Toronto, Ontario
05.2024 - Current
- Performed daily cash reconciliation activities for retail sales transactions.
- Monitored shift-level performance, providing coaching and guidance to staff on proper cash handling procedures.
- Resolved customer complaints quickly and professionally, communicating with customers via phone as needed.
- Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
- Counted tills for beginning of shift with start money and balanced and reconciled register at end of shift.
- Supported front-end procedures to keep items well-stocked to prevent shrinkage.
- Increased likelihood of repeat business by building friendly relationships with customers.
- Tracked company inventories, moved excess stock, and arranged products to improve sales.
- Performed merchandising and signage updates during weekly and seasonal promotional changes.
- Built and maintained working relationships with peers and upper management.
Inventory Specialist
Marketing Impact
Concord, Ontario
10.2023 - 02.2024
- Conducted periodic inventories and physical counts of product supplies.
- Organized regular cycle counts to identify any potential issues early on.
- Provided support during internal audits related to material management processes.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
- Ensured compliance with all safety regulations in the workplace.
- Managed purchase orders with vendors to maintain optimal stock levels.
- Collaborated with other departments to coordinate replenishment activities as required.
Postal Service Clerk
Canada Post
Toronto, Ontario
10.2022 - 09.2023
- Performed daily cash reconciliation activities for retail sales transactions.
- Reconciled discrepancies between physical inventory counts and computerized records.
- Answered customer questions regarding postal procedures and policies.
- Offered support and advice to newer personnel to improve performance.
- Developed a thorough understanding of USPS products and services.
- Maintained accurate records of postage costs and other expenses.
Education
BBA - Project Management
Yorkville University
Concord, ON06-2023
Skills
- Time management
- Adaptability and flexibility
- Multitasking and organization
- Decision-making
- Quality assurance
- Product knowledge
- Workflow management
- Verbal and written communication
- Team collaboration
- Customer service excellence
Timeline
Postal Service Clerk / Cashier/ Supervisor
Shoppers Drug Mart
05.2024 - Current
Inventory Specialist
Marketing Impact
10.2023 - 02.2024
Postal Service Clerk
Canada Post
10.2022 - 09.2023
BBA - Project Management
Yorkville University
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