Sarah Addi
Ottawa,ON
Summary
Energetic Dental Assistant/ Receptionist offering a wealth of experience in interacting with office staff and patients, supply restocking and scheduling appointments. Hardworking, educated and willing to go the extra mile to complete tasks.
Overview
1
1
year of professional experience
Work History
Dental Receptionist
Barrhaven Dental Centre
Ottawa
03.2022 - 05.2022
- Enhanced patient satisfaction by efficiently managing appointment scheduling and confirmations.
- Streamlined insurance claims processing for faster reimbursement and improved patient experience.
- Increased office efficiency with meticulous record-keeping of patient information, treatment plans, and payment history.
- Reduced wait times by quickly greeting patients upon arrival and assisting with the check-in process.
- Expedited appointment scheduling through effective utilization of office management software systems.
Dental Assistant
Just Dental Care
Ottawa, ON
09.2021 - 12.2021
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
Assisting Placement
Argyle Associate
Ottawa, ON
04.2021 - 05.2021
- Assisted dentist with surgical procedures.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Successfully assisted surgeon and performed four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for more than 4 surgical procedures daily.
- Staged tray for procedures by arranging dental instruments and equipment.
Education
Ontario College Certificate - Level II Dental Assisting
Algonquin College
Ottawa, ON06.2021
Skills
- Patient Scheduling
- Dental Staff Support
- Payment Processing
- HIPAA Compliance
- Administrative Support
- Patient Counseling
- Patient Education
- Procedure Support
- X-Ray Processing
- Oral Surgery
- Knowledgeable in Abel Dent
Accomplishments
I was put on the Dean's Honour list during College for my outstanding marks in Dental Assisting.
Languages
English
Professional
Arabic
Native/ Bilingual
Timeline
Dental Receptionist
Barrhaven Dental Centre
03.2022 - 05.2022
Dental Assistant
Just Dental Care
09.2021 - 12.2021
Assisting Placement
Argyle Associate
04.2021 - 05.2021
Ontario College Certificate - Level II Dental Assisting
Algonquin College
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