Summary
Overview
Work History
Education
Skills
Interests
Timeline
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SARA WARD-PAIGE

SARA WARD-PAIGE

Business Process Specialist
Midhurst,ON

Summary

Experienced with process optimization and workflow enhancement. Utilizes analytical skills to identify and implement improvements. Knowledge of process analysis and problem-solving techniques to drive efficiency and effectiveness.

Overview

20
20
years of professional experience

Work History

Programs Process Specialist

Hydro One
04.2016 - 07.2025
  • Was a member of a newly formed team with a focus on Damage Prevention.
  • Served as a subject matter expert for process-related inquiries, providing guidance to other lines of business when needed.
  • Implemented new process automation tools, resulting in reduced manual labor and increased productivity.
  • Conducted regular process reviews, identifying inefficiencies and implementing improvements that led to increased productivity and cost savings.
  • Monitored and reported on process performance to verify compliance with established standards.
  • Analyzed and interpreted financial data to inform business decisions.
  • Built and established strong relationships within the industry.
  • Chair of the Ontario Regional Common Ground Alliance (ORCGA) Events and Communications Committee
  • ORCGA 2023 Member of the Year Award
  • 2024 Nominee for Hydro One Presidents award in the category of Strategic Excellence - Customers
  • Negotiated and managed financial contracts with vendors and suppliers.
  • Optimized process efficiency by identifying bottlenecks and implementing improvements in workflows.

Business Process Analyst

Hydro One
11.2011 - 04.2016
  • Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
  • Established strong relationships with other lines of business within the company to better understand their needs and expectations related to process improvements.
  • Implemented new process automation tools to enhance overall workflow and increase operational efficiency.
  • Developed and provided training to support new automated tools.

Owner/Fashion Designer

Tryd&True
01.2006 - 12.2011
  • Managed day-to-day business operations.
  • Took on many roles in the company including designer, project manager, sales, inventory and financial officer.
  • Created, sold and distributed collections for a contemporary women's clothing line sold in over 30 boutiques throughout Canada and the US
  • Produced a detailed Business Plan resulting in a loan from Business Development Canada
  • Managed co-op students

Executive Assistant to Senior Vice President

Hydro One
12.2010 - 11.2011
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Prepared reports, memos and presentations on behalf of executive staff

Education

Fashion Design

International Academy of Design And Technology
Toronto
04-2005

Bachelor of Commerce - Marketing

Queens University
Kingston
05-2002

Skills

  • Agile project management
  • Stakeholder management
  • Process and Report analysis
  • Continuous Improvement
  • Excellent communication
  • Team leadership
  • Teamwork and collaboration
  • Strategic thinking

Interests

  • Enthusiastic marathon runner
  • Avid golfer and tennis player
  • Team manager for several youth minor hockey teams
  • 2025 received award for Coaching Staff of the Year for Minor Hockey league

Timeline

Programs Process Specialist

Hydro One
04.2016 - 07.2025

Business Process Analyst

Hydro One
11.2011 - 04.2016

Executive Assistant to Senior Vice President

Hydro One
12.2010 - 11.2011

Owner/Fashion Designer

Tryd&True
01.2006 - 12.2011

Fashion Design

International Academy of Design And Technology

Bachelor of Commerce - Marketing

Queens University

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SARA WARD-PAIGEBusiness Process Specialist