Sara-Ève Noël
Allardville,NB
Summary
Driven professional with a proven track record in customer support and client focus, honed at Village Historique Acadien and other notable companies. Excelled in fostering teamwork and enhancing customer education, demonstrating exceptional customer service and system documentation skills. Achieved significant results by prioritizing client confidentiality and team collaboration.
Overview
5
5
years of professional experience
Work History
Client Service Representative
Village Historique Acadien
05.2023 - Current
- Handled sensitive client information with discretion, ensuring confidentiality at all times.
- Delivered outstanding customer service by maintaining a professional demeanor during high-pressure situations.
- Managed incoming calls, providing prompt and accurate information to clients about products and services
Team Lead Hand
Oxford
12.2022 - 04.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork and open communication
Manager
Ardene
06.2021 - 09.2022
- Accomplished multiple tasks within established timeframes.
Medical Receptionist
Vitalité
07.2019 - 06.2021
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Education
Unqualified - Criminology
Université De Moncton
Moncton, NBDiploma - Administration Studies
Ccnb
Bathurst, NB06.2019
Diploma -
École Secondaire Népisiguit
Bathurst, NB06.2016
Skills
- Customer Support
- Customer Focus
- Customer Education
- System Documentation
Accomplishments
Canada Game - 2017 ( discus and hammer throw finalist)
Jeux de la Franco - 2015 ( Discus throw Canadian Record)
Languages
English
Native or Bilingual
French
Native or Bilingual
Timeline
Client Service Representative
Village Historique Acadien
05.2023 - Current
Team Lead Hand
Oxford
12.2022 - 04.2023
Manager
Ardene
06.2021 - 09.2022
Medical Receptionist
Vitalité
07.2019 - 06.2021
Unqualified - Criminology
Université De Moncton
Diploma - Administration Studies
Ccnb
Diploma -
École Secondaire Népisiguit
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