Provided personal hygiene assistance, including oral care, shampooing hair, and changing bed linens.
Responded promptly to emergency situations involving clients' safety or well-being.
Developed positive relationships with patients by demonstrating empathy and respect for their needs.
Organized paperwork related to patient treatments and maintained accurate records.
Full Time Developmental Support Worker / Team Employment Representative
Avenue II, Community Program Services
Thunder Bay, Canada
01.1997 - 01.2013
Support individuals with daily independent living skills such as: self-care, shopping, food preparation, social interaction, home maintenance and money management.
Order, record and administer medications as prescribed by a physician and adhering to Avenue II's policies and procedures.
Support individuals with resumes building, job skills, interview skills and job placements.
Assess, review and revise personal planning profiles within a collaborative team environment.
Set up objectives and goals based on individuals' needs and assisted individuals in achieving goals.
Facilitate and participate in: team meetings, strategy meetings, staff meetings and personal planning meetings, committees, consumer activities and staff training.
Provide field instruction to college students on placement at Avenue II.
Work with family, doctors and other professionals in a multi-disciplinary setting.
Attend job fairs to inform community regarding programs and services and recruit employees.
Prepare, present and facilitate employment training to employees interested in employment programs and services.
Acted as the Workplace Health and Safety Representative.
Education
Personal Support Worker Diploma Program -
Progressive Training College of Business And Health
Thunder Bay, ON
01-2016
Bachelor of Arts Degree - Social Work, Indigenous Learning & Women's Studies
Lakehead University
Thunder Bay, ON
01.2000
Developmental Services Worker Diploma -
Confederation College
Thunder Bay, ON
01.1997
Skills
University graduate - majored in Sociology and minored in Indigenous learning & Women's Studies
College graduate - Developmental Service Worker diploma
17 years' experience in Social Services
Familiar with various community programs, services and networks in Thunder Bay
Excellent verbal and written skills
Works well independently, as well as part of a team
Necessary energy level necessary to complete all duties associated with the position
Personal care
Patient documentation
Team collaboration
Health monitoring
Conflict resolution
Time management
Crisis intervention
Record keeping
Client advocacy
Goal setting
Privacy and confidentiality
Behavior management
Nutrition support
Palliative care
Compassionate care
Mental health support
Training
Canadian Red Cross-Standard First Aid CPR/AED Level C - HCP, 09/01/18
Gentle Persuasive Approaches (GPA) In Dementia Care, 10/09/15
Police Vulnerable Sector Check, 08/26/15
Training in Dialectal Behaviour Therapy, 01/01/12
Self-Concept and People with Developmental Disabilities Workshop, 01/01/07
Beyond Traditional Job Development workshop, 01/01/06
Mental Health and Employment Conference Workshop, 01/01/05
References
Available upon request
Timeline
Personal Support Worker
Southbridge Lakehead
02.2016 - Current
Full Time Developmental Support Worker / Team Employment Representative
Avenue II, Community Program Services
01.1997 - 01.2013
Personal Support Worker Diploma Program -
Progressive Training College of Business And Health
Bachelor of Arts Degree - Social Work, Indigenous Learning & Women's Studies