Sara Ramirez
La Mirada
Summary
Proactive and goal-oriented professional with excellent time management and problem- solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. People-focused professional with a passion for assisting others and building strong relationships.
Overview
9
9
years of professional experience
Work History
Lead Technician/ Marketing Intern
Retina Consultants of Orange County
Fullerton
09.2023 - Current
- Supervises daily operations, ensuring compliance with safety protocols and quality standards.
- Implements process improvements that enhance workflow efficiency and reduce downtime.
- Oversees maintenance schedules for imaging equipment, ensuring optimal performance.
- Leads team meetings to discuss operational challenges and strategize solutions for improvement.
- Assisted with organizing community events, patient education seminars, and promotional activities.
- Supported front office operations and ensured professional communication with patients and vendors.
Technician
NVISION
Fullerton
01.2020 - 09.2023
- Conducted comprehensive patient assessments and maintained accurate medical records.
- Assisted with diagnostic testing using advanced ophthalmic equipment and techniques.
- Educated patients on eye care procedures and post-operative instructions.
- Collaborated with ophthalmologists to streamline workflow and improve patient experience.
- Applied eye medications and drops to dilate pupils in preparation for examinations.
Front Desk Administrator/ Optician
Precision Vision Optometry
Anaheim
04.2017 - 01.2020
- Accurately verified vision insurance eligibility and benefits (VSP, EyeMed, Medicare, etc.)
- Submitted clean claims with a high first-pass acceptance rate.
- Reduced claim denials by catching coding or eligibility issues before submission.
- Proactively followed up on unpaid or denied claims to secure timely reimbursement.
- Collected copays and balances, enhancing patient experience through attentive service.
- Streamlined billing turnaround time by organizing workflows and implementing checklists.
- Maintained HIPAA compliance and accurate patient financial records.
Education
Bachelor of Science - Sociology
California State University, Fullerton
Fullerton, CA05-2026
Associate of Arts - Sociology
Cypress College
Cypress, CA05-2021
Skills
- Customer service
- Time management
- Computer skills
- Proficient in Excel
- Friendly, positive attitude
- Attention to detail
- Health and safety regulations
- Community engagement
- Workload management
Languages
Spanish
References
- Reanna Martinez (909)917-1960
- Fiorella Chiqiupul (949)439-5255
Timeline
Lead Technician/ Marketing Intern
Retina Consultants of Orange County
09.2023 - Current
Technician
NVISION
01.2020 - 09.2023
Front Desk Administrator/ Optician
Precision Vision Optometry
04.2017 - 01.2020
Bachelor of Science - Sociology
California State University, Fullerton
Associate of Arts - Sociology
Cypress College