Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sara Pradhan

Flamborough

Summary

Personable and organized individual with keen eye for detail and positive, upbeat attitude. Possesses strong communication skills and solid understanding of office software's, Capable of enhancing team efficiency through effective coordination and administrative support.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Adminstrative Assistant

NRK Accounting
01.2023 - 06.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.

Remote Call Centre Representative

StorageVaultCanada
03.2022 - 07.2022
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
  • Communicated with clients and customers to gather, provide and share updated information on products and services.
  • Contributed to team sales goals by upselling products and services to customers.
  • Gathered, organized and input information into digital database.

Sales Associate

Winners
08.2017 - 09.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Diploma - Business Marketing

Fanshawe College
London, ON
04-2026

Skills

  • Customer service
  • Computer skills
  • Office administration
  • Data entry
  • Time management
  • Microsoft Word
  • Filing
  • Critical thinking
  • Strong problem solver
  • Professional communication

Languages

English
Native or Bilingual

Certification

  • Hubspot Inbound Certification
  • HubSpot CONTENT MARKETING Certification
  • MailChimp Foundations Certification


Timeline

Adminstrative Assistant

NRK Accounting
01.2023 - 06.2023

Remote Call Centre Representative

StorageVaultCanada
03.2022 - 07.2022

Sales Associate

Winners
08.2017 - 09.2021

Diploma - Business Marketing

Fanshawe College

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Sara Pradhan