Rebeca Mabiala
Calgary,Alberta
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Enthusiastic, professional with hands-on experience in customer service. Excellent communicator and team player, eager to learn new processes to support overall organizational success. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Early Childhood Educator
1st Class Childcare
Calgary, Alberta
04.2022 - Current
- Taught children foundational skills in colors, shapes and letters.
- Organized and led activities to promote physical, mental and social development.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
Childcare Worker
Families Matter
Calgary, Alberta
06.2021 - 09.2021
- Cared for children of various ages and assisted with feeding, dressing and directing activities.
- Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
- Discussed developments, behavior and concerns with parents or guardians.
- Responded promptly to emergency situations by providing crisis intervention services.
Volunteer
Southside Victory
05.2015 - 01.2021
- Supervise children in classes and in the nursery
- Assistant to all classes and programs
- Shepherded children through critical developmental milestones with caring and compassionate approach.
- Answered child questions, resolved complaints and provided spiritual counseling.
- Organized and supervised youth activities, recreation and games.
Volunteer
SE Calgary Community Resource Centre
Calgary, AB
08.2020 - 12.2020
- Assisted in organizing and distributing donated items to homeless clients.
- Provided emotional support and guidance to homeless individuals seeking assistance from our organization.
- Worked closely with shelter staff to ensure best practices were followed during volunteer shifts.
- I interacted with a diverse range of people
Education
Grade 12 – Diploma -
01.2020
Diploma - Child And Youth Service Work
Reeves College
Calgary, AB08.2021
Skills
- Team Leadership and Supervision
- Dress Code Enforcement
- Organized with excellent time management skill Bondable, Clear Criminal Records Check, Clear Vulnerable Sector Search
- Highly observant and trained to notice irregularities
- Ability to deal with high stress situations and remain calm, while still following Standard Operating Procedures
- Prioritize following safety regulations to ensure secure work environment
- Great attention to detail when dealing with customers
- Open and receptive to criticism and feedback
- Experience working MS, Word, Excel, PowerPoint, Outlook
- Own Transportation – Valid Driver’s License Class 5
- Creative thinking skills to resolve problems / issues amicably
- Skilled at managing, directing, and mentoring a team of 2–3 people
- Known as the “go-to” person for questions and solutions
- Special Needs Education
Accomplishments
- Emergency First Aid/CPR & AED Level C
- NVCI (Non- violent crisis intervention)
- ASIST (Suicide Intervention Skills Training)
- FOIP (Freedom of information and Protection Privacy act)
- ECE (Early Childhood Educator) Level1
Languages
Timeline
Early Childhood Educator
1st Class Childcare
04.2022 - Current
Childcare Worker
Families Matter
06.2021 - 09.2021
Volunteer
SE Calgary Community Resource Centre
08.2020 - 12.2020
Volunteer
Southside Victory
05.2015 - 01.2021
Grade 12 – Diploma -
Diploma - Child And Youth Service Work
Reeves College
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