Laveena Mamnani
Calgary,AB
Summary
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
6
6
years of professional experience
Work History
Early Childhood Educator
1st Class Childcare
10.2024 - Current
- Developed engaging lesson plans tailored to diverse learning styles and developmental needs.
- Fostered nurturing classroom environments promoting social, emotional, and cognitive development.
- Implemented effective behavioral management strategies enhancing student engagement and cooperation.
- Collaborated with parents to support children's educational progress and address concerns.
Junior Accounting Clerk
Sales Inn
09.2020 - 01.2023
- Assisted in streamlining expense tracking processes, enabling easier identification of cost-saving opportunities for the company.
- Improved accounts receivable turnover ratio by diligently monitoring and following up on overdue invoices.
- Supported senior accountants in preparing for financial statement reviews by reconciling accounts and gathering relevant documentation, resulting in more efficient review processes.
Customer Service Representative
Sharekhan
08.2019 - 08.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
Master Of Business Administration - Accounting And Finance
GLS University
Ahmedabad07.2019
Bachelor Of Business Administration - Accounting And Finance
GLS University
Ahmedabad07.2017
Skills
- Play-based learning
- Problem-solving
- Classroom management
- Relationship building
Languages
English
Full Professional
Hindi
Native or Bilingual
Gujarati
Limited Working
Timeline
Early Childhood Educator
1st Class Childcare
10.2024 - Current
Junior Accounting Clerk
Sales Inn
09.2020 - 01.2023
Customer Service Representative
Sharekhan
08.2019 - 08.2020
Master Of Business Administration - Accounting And Finance
GLS University
Bachelor Of Business Administration - Accounting And Finance
GLS University
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