Customer Service
Tim Hortons
Norwich, ON
07.2015 - Current
- Provided exceptional customer service by efficiently handling orders and addressing inquiries.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Assisted in training new staff on standard procedures and customer interaction techniques.
- Collaborated with team members to streamline service delivery during peak hours.
- Prepared food items accurately and in compliance with health and safety guidelines.
- Maintained a clean and organized workspace, ensuring a positive environment for customers.
- Participated in staff training sessions to continually enhance knowledge of products and services offered.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Replenished serving stations with fresh food and cleaned up spills.
- Kept kitchen, counter and dining areas cleaned and sanitized.