Sara Johnson
Halfmoon Bay
Summary
Detail-oriented property manager with a proven track record in client communication, problem-solving, and adaptability. Successfully managed guest experiences and property maintenance, leading to increased satisfaction and operational efficiency.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
property manager & short term rental host
Secret Cove Marina
Halfmoon Bay
11.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted with customer requests and answered questions to improve satisfaction.
- Coordinated property maintenance requests with vendors and service providers efficiently.
- Coordinated check-ins and check-outs for a seamless guest experience.
- Maintained property cleanliness and ensured readiness for new guests.
- Managed guest inquiries and booking requests through the Airbnb platform.
- Maintained an organized system for tracking bookings, payments, cancellations, reviews.
Housekeeping Cleaner
Simplify management
Halfmoon Bay
09.2023 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent cleaning services to all our customers
Treasurer
Les Petits du Pacifique
Sechelt
2021 - 2023
- Managed financial records and maintained accurate bookkeeping for the organization.
- Processed invoices and managed accounts payable and receivable transactions.
- Ensured compliance with financial regulations and organizational policies.
- Monitored and maintained financial records, including budgets, investments, and expenditures.
Real Estate Assistant
Linsey Hulls
Halfmoon Bay
2021 - 2022
- Assisted in managing property listings and client inquiries.
- Prepared marketing materials for property advertisements and promotions.
- Conducted market research to support pricing strategies and trends.
- Utilized CRM software to track leads and manage client databases effectively.
- Provided administrative support to real estate agents by organizing paperwork, answering phones, responding to emails and managing calendars.
Dental Receptionist
The Village Dental
Sechelt
2020 - 2021
- Greeted patients warmly and created a welcoming environment in the dental office.
- Scheduled appointments using practice management software to optimize patient flow.
- Managed patient records and ensured confidentiality in compliance with regulations.
- Answered phone calls and addressed inquiries promptly to enhance patient communication.
- Coordinated insurance verification and processed billing information for patients.
Dental Assistant
Dundarave Dental
West Vancouver
2013 - 2016
- Assisted dentists during patient examinations and procedures.
- Prepared treatment rooms and sterilized dental instruments.
- Took digital X-rays of teeth using radiographic equipment.
- Educated patients on oral hygiene and post-treatment care.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Managed patient records using dental software systems.
- Collaborated with team members to ensure efficient office operations.
- Maintained a neat, clean and organized environment throughout the office.
Education
Certified Dental Assistant - Dental
CDI College
Vancouver01-2012
Auto Cad Graphics
British Columbia Institute of Technology
Burnaby01-2011
Skills
- Customer service
- Client communication
- Attention to detail
- Conflict resolution
- Task prioritization
- Time management
- Adaptable
Languages
French
Native/ Bilingual
English
Native/ Bilingual
Timeline
property manager & short term rental host
Secret Cove Marina
11.2023 - Current
Housekeeping Cleaner
Simplify management
09.2023 - Current
Treasurer
Les Petits du Pacifique
2021 - 2023
Real Estate Assistant
Linsey Hulls
2021 - 2022
Dental Receptionist
The Village Dental
2020 - 2021
Dental Assistant
Dundarave Dental
2013 - 2016
Certified Dental Assistant - Dental
CDI College
Auto Cad Graphics
British Columbia Institute of Technology