Sara Javaherian
Toronto,ON
Summary
Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated [Product or Service] expertise, including competitive offerings, pricing and market positioning.
Overview
7
7
years of professional experience
Work History
Server
Naeb Restaurant
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Jewelry Store Manager
Haji Mohammad Ali Javaheri 1301
06.2017 - 07.2023
- Developed employee training programs to enhance product knowledge and improve sales skills among staff members.
- Organized in-store events for promotional purposes, attracting new clients and boosting overall revenue.
- Resolved customer complaints effectively, fostering positive relationships with clientele and ensuring their satisfaction with products and services provided.
- Led a team of sales associates to consistently meet and exceed monthly sales targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Education
GED -
Golestane Kabir
Tehran,Iran06.2023
Skills
- Exceptional customer service
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- High-volume dining
- Sales expertise
- Food safety understanding
- Sales Techniques
- Supply Restocking
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Server
Naeb Restaurant
11.2023 - Current
Jewelry Store Manager
Haji Mohammad Ali Javaheri 1301
06.2017 - 07.2023
GED -
Golestane Kabir
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