Sara Hudon
North Vancouver,BC
Summary
Energetic customer service with 8+ years of experience assisting customers and solving complex issues. Outdoor enthusiast with 20+ years of camping experience. Living full-time in a self-converted van, seeking outdoor industry experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Guest Services Representative
Grouse Mountain Resort
10.2024 - Current
- Provided call center support and customer service
- Managed bookings, ticket sales, and cash handling
- Coordinated guest services and interdepartmental communication
- Responded to customer emails and promoted sales
- Resolved complaints to ensure guest satisfaction
- Assisted with team coordination for seasonal operations
Daycare Attendant/Hiker
Ruffin' It Doggy Daycare
05.2022 - 10.2024
- Ensured a safe, fun environment for dogs
- Monitored play, behavior & provided K9 First Aid
- Managed bookings, sales & inventory
- Processed orders & coordinated with distributors
- Transported dogs to outdoor camp
- Maintained clean facilities & excellent client service
- Worked independently & in a team
Grounds Keeper/Landscaping/Outdoor Camp Maintenance
Tiny Secrets
05.2023 - 10.2023
- Groundskeeping and landscaping
- Worked as a farmer and park ranger
- Maintained boats and operated a small powerboat
- Performed agriculture tasks, including harvesting vegetables and herbs
- Conducted gardening and housekeeping duties
- Assisted with guest services and general labor
Youth Program Facilitator
Ponies and Pipsqueaks
09.2021 - 08.2022
- Planned, supervised, implemented, and evaluated youth-centered activities
- Completed administrative tasks as directed
- Performed ground maintenance in all weather conditions
- Trained and cared for ponies and large horses
- Ensured the safety and well-being of all program participants
- Organized and maintained equipment and supplies
Supervisor
Pet Food n' More
07.2020 - 08.2021
- Provided customers with knowledge regarding pet food and nutrition
- Managed money handling and transactions
- Trained and oversaw employees, fostering a safe and collaborative work environment
Education
Associate of Arts - Criminology
Kwantlen Polytechnic University
Surrey, BC12.2021
Skills
- Social Skills
- Community Safety
- Education Program Management
- Microsoft Excel & Word
- Problem-Solving
- Customer Engagement
- Detail-Oriented
- Computer Skills
Certification
- Serving It Right
- RCMP Youth Squad
- K9 CPR & Emergency First Aid
- Pleasure Craft Operation
- Valid Class 5 Driver's License
Personal Information
Willing To Relocate: True
Languages
French
Native or Bilingual
English
Native or Bilingual
Additional Experience
Pet Food n' More (Supervisor), Bartender, Petsmart (Pet Care Associate), Bulk Barn (Key Holder), Gap (Sales Associate), Tim Horton's (Crew Member)
Timeline
Guest Services Representative
Grouse Mountain Resort
10.2024 - Current
Grounds Keeper/Landscaping/Outdoor Camp Maintenance
Tiny Secrets
05.2023 - 10.2023
Daycare Attendant/Hiker
Ruffin' It Doggy Daycare
05.2022 - 10.2024
Youth Program Facilitator
Ponies and Pipsqueaks
09.2021 - 08.2022
Supervisor
Pet Food n' More
07.2020 - 08.2021
Associate of Arts - Criminology
Kwantlen Polytechnic University
Similar Profiles
Sophia DuthieSophia Duthie
Retail Associate at Grouse Mountain ResortRetail Associate at Grouse Mountain Resort
Alana StrangAlana Strang
Guest Service Representative at Grouse MountainGuest Service Representative at Grouse Mountain
Nicholas KiersteadNicholas Kierstead
Bar Manager at Grouse MountainBar Manager at Grouse Mountain