Sara Hamza
Burlington,ON
Summary
Reliable Administrative Assistant with experience in customer service and managing office operations. Demonstrated in supporting of various departments with strong organizational and communication skills. Consistently positive attitude and commitment to organizational satisfaction to produce high-quality work shown in work ethic.
Overview
7
7
years of professional experience
Work History
Packaging Administrative Assistant
Precision Record Pressing
06.2022 - Current
- Aided Packaging department in reaching production targets of over 30,000 units by preventing and resolving packaging anomalies
- Acted as a liaison for internal departments to clients to guarantee availability of materials before orders are initiated in packaging
- Managed risks within day-to-day operations through monitoring workflows via ERP software (QMI) and tracking data on worksheets data.
Packager/Sleever
Precision Record Pressing
10.2020 - 06.2022
- Completed visual inspections of over 2,000 vinyl records for defects and damage to ensure high production quality for consumers
- Maintained clear and accurate sleeving reports for sleeving coordinator to communicate production challenges to management and sales teams
- Adapted to multiple roles such as completing quarterly supply inventory, daily preparation for deliveries and training to new team members.
Sales Lead
Journeys
07.2020 - 04.2022
- Fosters capacity building and professional development of fellow team members by supporting management in training new and current sales staff.
- Responsible for overseeing daily operations such as customer orders, product transfers, and new inventory fulfillment.
- Organized and maintained administrative documentation and processes of store merchandise for corporate headquarters.
Appliance Sales Specialist
Acosta, Whirlpool Canada
01.2018 - 03.2020
- Supervised territory of 15 appliance retailers, promoting and coaching sales staff on new products and information from Whirlpool Canada
- Established customer-client relations by demonstrating promotional materials and insight on major appliance knowledge.
- Ascertained displayed merchandise reflected high standards of showroom readiness, operated as intended during demonstrations and remained up-to-date, accurately mirroring manufacturer's current product offering.
Marketing Associate
UTM SEC
09.2016 - 04.2018
- Oversaw all social media channels generating content to create meaningful engagement with a student body
- Responsible for maintaining accurate and detailed records of center's daily operations to present to potential donors and speakers
- Aided Marketing Coordinator in performing ongoing analysis to develop and advance future marketing strategies.
Education
Certificate - Digital Communications
Sheridan College
Oakville, ONBachelor of Arts - Digital Enterprise Management
The University of Toronto
Mississauga, ON04.2020
Skills
- Risk Management
- Customer and Client Relations
- Administrative Support
- Cross-Functional Team Management
- Adobe Creative Suites
- Anomaly Detection
Timeline
Packaging Administrative Assistant
Precision Record Pressing
06.2022 - Current
Packager/Sleever
Precision Record Pressing
10.2020 - 06.2022
Sales Lead
Journeys
07.2020 - 04.2022
Appliance Sales Specialist
Acosta, Whirlpool Canada
01.2018 - 03.2020
Marketing Associate
UTM SEC
09.2016 - 04.2018
Certificate - Digital Communications
Sheridan College
Bachelor of Arts - Digital Enterprise Management
The University of Toronto