Jessie Plummer
Burlington,Canada
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
7
7
years of professional experience
Work History
Packaging Administrative Assistant
Precision Record Pressing
09.2023 - Current
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Packaging Associate
Precision Record Pressing Inc
06.2021 - Current
- Assisted with quality and production process improvements to support new packaging initiatives.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Labeled, recorded, and inspected packaging to prepare for shipment or storage.
- Performed packaging tasks alongside team to demonstrate proper methods according to labor plan and assigned tasks.
- Operated manual pallet jacks and forklifts to move and store materials.
- Monitored team work performance and elevated production or personnel issues to management.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to prevent shipping defective and damaged goods to customers.
Event Organizer
Bombshells Exclusives
03.2017 - 10.2021
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
- Coordinated schedules and timelines for events.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Evaluated and selected service providers and vendors according to customer requirements.
- Created and maintained event expenditures, budgets and timelines in job-related software.
- Reviewed event bills to confirm accuracy and approve payment.
- Consulted with customers to determine objectives and requirements for events.
Education
Diploma - Makeup For Media And Creative Arts
Sheridan College Institute of Technology And Advanced Learning
Oakville, ON04.2021
Skills
- Customer Experience
- Materials Transport
- Customer Satisfaction
- Quality Control
- Managing Multiple Tasks
- Dedicated Team Player
- Office Administration
- Computer Skills
- Administrative Support
- Computer Proficiency
- Customer and client relations
- Strong Problem Solver
Timeline
Packaging Administrative Assistant
Precision Record Pressing
09.2023 - Current
Packaging Associate
Precision Record Pressing Inc
06.2021 - Current
Event Organizer
Bombshells Exclusives
03.2017 - 10.2021
Diploma - Makeup For Media And Creative Arts
Sheridan College Institute of Technology And Advanced Learning
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