Sara Barton
Fort Langley,BC
Summary
Dynamic leader with 18 years experience in customer service and restaurant management. Excelled in demonstrating exceptional problem-solving and leadership skills. An Enthusiastic individual who is looking for a new opportunity where I can use my skill set to achieve continued success.
Overview
17
17
years of professional experience
Work History
General Manager
Wendys Restaurant
09.2006 - 02.2024
- Managed budget implementations by controlling food , paper and labour costs. And put an action plan in place when needed.
- Conducted employee reviews every 6 months where I provided positive and corrective feedback based on performance.
- Managed a diverse team of 35 plus employees, fostering a positive work environment and high employee satisfaction with low turnover rate.
- Implemented strategies to increase sales and profitability by tracking register reports and holding weekly meetings with Junior managers.
- Built strong relationships based on communication and understanding with customers , employees and vendors alike. Handled all customer complaints and inquires when they arose.
- In charge of all administration duties to run a successful business on a day to day basis including but not limited to forecasting sales , scheduling , product ordering, submitting payroll ,equipment maintenance and terminating employees when need be.
- Monitored all employees to ensure all policies and procedures were followed with no exceptions.
Education
High School Diploma -
Aldergrove Community Secondary
Aldergrove, BC06-2006
Skills
- Honest and reliable
- Able to problem solve quickly and efficiently
- Team Player who is able to thrive in a team setting or independently
- Efficient multi-tasker
- Clear communication
- Provides exceptional customer service
- Strategic planning
- Strong leadership
- Average typing speed of 50 WPM
- Comfortable using Microsoft office , MIcrosoft word and Zoom
Languages
English
Native or Bilingual
Interests
In my spare time I love going out with family exploring new places to hike or new restaurants to try I enjoy cooking and baking I am an active podcast listener
Timeline
General Manager
Wendys Restaurant
09.2006 - 02.2024
High School Diploma -
Aldergrove Community Secondary
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