Sara Alford
Thornhill,ON
Summary
Versatile professional with expertise in customer service, graphic design, and administration work. Known for blending interpersonal skills with precision and creativity, thrives in dynamic environments, consistently delivering excellence and fostering meaningful connections.
Overview
17
17
years of professional experience
Work History
Dental Administrator/Receptionist
Vista Dental Clinic
01.2023 - Current
- Thrive in a role that beautifully marries my passion for people with my knack for details, ensuring our clinic runs like a well-oiled machine.
- Take pride in meticulously upkeeping patient charts, always with an eye for accuracy, reflecting my deep commitment to patient care.
- Navigate the complexities of patient scheduling with ease, always aiming to find that perfect balance between patient convenience and clinic efficiency.
- Act as the friendly bridge between our valued patients and dedicated dental staff, ensuring clear communication and a harmonious clinic atmosphere.
- Handle billing and insurance with a keen eye, ensuring our patients and clinic experience smooth financial transactions.
- Safeguard our patients' critical documentation, treating each record with the utmost respect and confidentiality it deserves.
Barista
Starbucks
03.2022 - Current
- Took immense pride in elevating every customer's day with exceptional service, always aiming to go that extra mile.
- As a Shift Supervisor, I wore many hats - from training enthusiastic new baristas to fostering a warm and welcoming environment for both staff and customers.
Customer Service Representative/Courier
Instacart
09.2021 - Current
- Relished the hustle and bustle of shopping and delivering, always with a keen focus on quality and punctuality.
- Earned trust and appreciation from clients for my unwavering attention to detail and commitment to their needs.
Graphic Designer
Plain Jane & Simple Sara
09.2015 - Current
- Channeled my creativity into a thriving home-based business, where every design tells a story.
- Craft invitations that aren't just pieces of paper but memories in the making, be it for weddings, birthdays, or special parties.
Customer Service Representative/Key Holder
EB Games
08.2013 - 04.2015
- Guided gaming enthusiasts with genuine enthusiasm, helping them find their next great adventure.
- Handled store responsibilities with diligence, from opening to closing, always aiming for operational perfection.
Customer Service Representative/Key Holder
David’s Tea
11.2013 - 03.2014
- I delighted in sharing my extensive tea knowledge, helping customers discover flavors they'd cherish.
- Ensured the store was more than just a shop - it was an experience, from the aroma of teas to the pristine environment.
Supervisor/Key Holder/Food Preparer
Booster Juice
01.2009 - 08.2013
- Led with heart, ensuring every beverage and food item was crafted to perfection.
- Upheld the highest standards, from inventory to health compliance, ensuring our customers enjoyed nothing but the best.
Barista
Starbucks
08.2010 - 06.2011
Customer Service Representative/Key Holder
EB Games
03.2007 - 03.2008
Education
Baking and Pastry Arts Pre-Employment -
George Brown College
Toronto, ON08.2006
Chef Training -
George Brown College
Toronto, ON08.2005
Skills
- Proficient in following instructions and meeting deadlines
- Effective team player and capable of independent work
- Self-motivated and proactive
- Reliable and diligent worker
- Experienced in culinary arts, with a focus on baking
- Smart Serve Certified
References
Available upon request
Languages
English
Native or Bilingual
Timeline
Dental Administrator/Receptionist
Vista Dental Clinic
01.2023 - Current
Barista
Starbucks
03.2022 - Current
Customer Service Representative/Courier
Instacart
09.2021 - Current
Graphic Designer
Plain Jane & Simple Sara
09.2015 - Current
Customer Service Representative/Key Holder
David’s Tea
11.2013 - 03.2014
Customer Service Representative/Key Holder
EB Games
08.2013 - 04.2015
Barista
Starbucks
08.2010 - 06.2011
Supervisor/Key Holder/Food Preparer
Booster Juice
01.2009 - 08.2013
Customer Service Representative/Key Holder
EB Games
03.2007 - 03.2008
Baking and Pastry Arts Pre-Employment -
George Brown College
Chef Training -
George Brown College
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