Sanyam Bajaj
Surrey,Canada
Summary
Highly reliable and experienced with track record of helping clients improve bottom-line numbers by providing tailored advice, expertise and innovative solutions. Adept in quickly identifying customer needs and designing customized strategies to maximize company performance and profitability. Skilled in analyzing industry trends, competitor activities and market conditions to make timely decisions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Security Guard Experience
GardaWorld Security
Surrey, BC
08.2021 - Current
- Monitored premises through patrols and CCTV systems to ensure safety and prevent unauthorized access.
- Responded quickly to alarms, emergencies and Incidents coordinating with law enforcement when necessary.
- Enforced access control policies by verifying identification and maintaining detailed visitors log.
- Completed daily activity and incident reports with accuracy and attention to detail.
- Provided professional customer service while maintaining a strong security presence to detail potential threats.
Automotive Sales Consultant
Superline Cars
Surrey, BC
05.2024 - 05.2025
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts.
- Answered telephone and email inquiries from potential customers.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Responded to customer enquiries via telephone and email.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Proven ability to develop and implement creative solutions to complex problems.
Free Lancer-Car Sale/Purchaser
Self-employed
Surrey, BC
05.2021 - 03.2024
- Enhanced client satisfaction by delivering high quality work within deadlines.
- Optimized project efficiency by creating and implementing effective task management strategies.
- Increased revenue through successful marketing campaigns for various clients.
- Strengthened client relationships with consistent communication and timely project updates.
- Developed customized solutions to address unique client needs, resulting in repeat business and referrals.
Customer Service Manager
Fresh Slice
Vancouver
05.2017 - 03.2023
- Enhanced team productivity by implementing efficient work process and providing clear guidance for crew members.
- Developed a strong sense of teamwork among crew members through regular communication and team building activities.
- Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Followed through with client requests to resolve problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
Education
High School Diploma - undefined
Douglas College
New Westminster, BC06.2019
Skills
- Project Management
- Customer Support
- Customer Service
- Salesmanship
- Problem-Solving
- Security and screening
- Car insurance
- Appointment scheduling
Certification
IBABC Education (for brokers by brokers) – Fundamentals of insurance
Languages
English
Full Professional
Punjabi
Native or Bilingual
Hindi
Full Professional
Availability
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
Timeline
Automotive Sales Consultant
Superline Cars
05.2024 - 05.2025
Security Guard Experience
GardaWorld Security
08.2021 - Current
Free Lancer-Car Sale/Purchaser
Self-employed
05.2021 - 03.2024
Customer Service Manager
Fresh Slice
05.2017 - 03.2023
High School Diploma - undefined
Douglas College