Sanna Mattoo
Calgary,AB
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Super Airbnb Host
Westmount river inn
Calgary, Alberta
03.2024 - 09.2024
- Greeted guests upon arrival and provided information about the property and local area.
- Organized and maintained a clean, safe, and inviting environment for guests.
- Responded to guest inquiries in a timely manner by phone, email, or text.
- Created detailed listings on Airbnb with photos and accurate descriptions of the property amenities.
- Checked-in guests using online software systems such as Guesty or Hostfully.
Customer Service Cashier
South Indian express
Barrie, Ontario
08.2023 - 02.2024
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Balanced cash drawers at the end of each shift.
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Assisted customers with locating merchandise within the store.
Front Desk Receptionist
Stone Gate inn
Orillia, Ontario
06.2022 - 07.2023
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
Education
Diploma - Esthetics And Nail Care Technology
Georgian College
Barrie, ON04.2023
Skills
- Exceptional communication
- Maintenance Coordination
- Social Media Promotion
- Strong Organization
- Guest Relations Management
Timeline
Super Airbnb Host
Westmount river inn
03.2024 - 09.2024
Customer Service Cashier
South Indian express
08.2023 - 02.2024
Front Desk Receptionist
Stone Gate inn
06.2022 - 07.2023
Diploma - Esthetics And Nail Care Technology
Georgian College