Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Sankar Alappattu

Scarborough,ON

Summary

Hardworking and passionate job seeker with strong organizational and Driving Skills. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Coach Bus Driver and Trip Planner

YTI Charters
08.2023 - Current
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Conducted pre-trip inspections of bus for safe operation.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Performed bus driving duties while keeping student safety in mind to maintain good safety record.
  • Received excellent customer reviews for friendly, punctual transport services.

Customer Service Supervisor

Pizza Pizza
07.2022 - 08.2023
  • Coached employees through day-to-day work and complex problems.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
  • Conducted training and mentored team members to promote productivity and commitment to friendly service.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.

Education

Associate of Arts - Hospitality

Georgian College of Applied Arts And Technology
Barrie, ON
12.2022

Associate of Arts - Hospitality And Tourism Management

Kaplan Higher Education Academy
Singapore
03.2019

Skills

  • Effective communication
  • Passenger assistance
  • Defensive driving
  • Cross-cultural communication
  • Critical thinking
  • Attention to detail
  • Computer literacy
  • Trip preparation
  • Time management
  • Customer Service
  • Quality Control
  • Inventory Management
  • Problem Solving

Languages

English
Full Professional

Additional Information

CZ - Coach Bus Driver License

Timeline

Coach Bus Driver and Trip Planner

YTI Charters
08.2023 - Current

Customer Service Supervisor

Pizza Pizza
07.2022 - 08.2023

Associate of Arts - Hospitality

Georgian College of Applied Arts And Technology

Associate of Arts - Hospitality And Tourism Management

Kaplan Higher Education Academy

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Sankar Alappattu