Sankar Alappattu
Scarborough,ON
Summary
Hardworking and passionate job seeker with strong organizational and Driving Skills. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Coach Bus Driver and Trip Planner
YTI Charters
Toronto, ON
08.2023 - Current
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Performed bus driving duties while keeping student safety in mind to maintain good safety record.
- Received excellent customer reviews for friendly, punctual transport services.
Customer Service Supervisor
Pizza Pizza
Toronto, ON
07.2022 - 08.2023
- Coached employees through day-to-day work and complex problems.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Education
Associate of Arts - Hospitality
Georgian College of Applied Arts And Technology
Barrie, ON12.2022
Associate of Arts - Hospitality And Tourism Management
Kaplan Higher Education Academy
Singapore03.2019
Skills
- Effective communication
- Passenger assistance
- Defensive driving
- Cross-cultural communication
- Critical thinking
- Attention to detail
- Computer literacy
- Trip preparation
- Time management
- Customer Service
- Quality Control
- Inventory Management
- Problem Solving
Languages
English
Full Professional
Additional Information
CZ - Coach Bus Driver License
Timeline
Coach Bus Driver and Trip Planner
YTI Charters
08.2023 - Current
Customer Service Supervisor
Pizza Pizza
07.2022 - 08.2023
Associate of Arts - Hospitality
Georgian College of Applied Arts And Technology
Associate of Arts - Hospitality And Tourism Management
Kaplan Higher Education Academy