Sangram Nagireddilu
Thunder Bay,Canada
Summary
Detail-oriented and customer-focused professional with a Master of Business Administration (MBA) and experience in financial products, banking services, and customer relationship management. Strong background in client advisory, digital banking solutions, and event coordination. Passionate about helping students and newcomers navigate financial services, leveraging digital platforms to enhance the client experience.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Night Auditor
Courthouse Hotel
Thunder Bay, ON, Canada
10.2024 - Current
- Manage financial transactions, process payments, and reconcile accounts to ensure accuracy
- Provide customer support, assisting guests with inquiries and ensuring seamless operations
- Utilize digital platforms to manage bookings, transactions, and financial records
Front Desk Supervisor
Travelodge by Wyndham
Thunder Bay, ON, Canada
09.2022 - 12.2023
- Led customer service operations, ensuring high client satisfaction and smooth hotel management
- Handled financial transactions and provided solutions to customer concerns
- Developed strong organizational and multitasking skills in a fast-paced environment
Project Coordinator
Cambridge Energy Resources
11.2015 - 06.2021
- Oversaw procurement and contract administration, ensuring compliance with financial regulations
- Developed strong analytical and financial management skills relevant to banking advisory
Education
Master of Business Administration - Business Intelligence, Financial Management, Customer Relationship Strategies
Lakehead University
Thunder Bay, ONBachelor of Electrical & Electronics Engineering -
Biju Patnaik University of Technology
Skills
- Business banking
- Personal investments
- Retirement planning
- Strong customer service
- Problem-solving
- Cross-functional collaboration
- Tech-savvy
- Online banking solutions
- Digital-first advisory
- Event coordination
- Public speaking
- Customer engagement events
Languages
English
Hindi
Odiya
Telugu
Certification
- Harmonized Life Licensing Qualification Program (HLLQP) - Life Insurance Certified
- SAP Advanced Business Application Programming (ABAP) Certification
Additional Experience Interests
- Volunteer Work: Assisted students in financial literacy and budgeting workshops at Lakehead University
- Strategy Games: Online chess enthusiast with an ELO rating of 1800, enhancing analytical thinking
- Sports & Teamwork: Active in football and volleyball, fostering leadership and teamwork
Timeline
Night Auditor
Courthouse Hotel
10.2024 - Current
Front Desk Supervisor
Travelodge by Wyndham
09.2022 - 12.2023
Project Coordinator
Cambridge Energy Resources
11.2015 - 06.2021
Master of Business Administration - Business Intelligence, Financial Management, Customer Relationship Strategies
Lakehead University
Bachelor of Electrical & Electronics Engineering -
Biju Patnaik University of Technology