Sandy Kummer
San Jose
Summary
Detail-oriented Pool Manager with over 6 years of managerial experience. Organizes recreational schedules, monitoring activities and evaluating staff performance. Develops rapport in community by building strong relationships with patrons and employees. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Swimming Pool Manager
City Of San Jose - City Gov't
06.2022 - Current
- Oversaw and managed lifeguard staff by monitoring attendance and performance.
- Performed regular safety inspections of pools and equipment to reduce hazards.
- Interpreted, explained and enforced pool policies and procedures to preserve health and safety of employees and public.
- Assigned work to staff, set schedules, and motivated strong performance in key areas.
- Trained and supervised staff to consistently meet performance goals and customer service standards.
- Monitored activities and directed scanning of swimming pool and adjacent areas to prevent injuries, accidents or drownings.
Patient Service Representative
Sutter Health Palo Alto Medical Foundation
08.2021 - 05.2022
- Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards.
- Verified insurance eligibility and coverage for patients.
- Assisted patients in filling out check-in and payment paperwork.
- Schedules and registers patient appointments and information.
- Took copayments and compiled daily financial records.
- Balanced deposits and credit card payments each day.
- Used EPIC to schedule appointments.
Replenishment Coordinator
Sutter Health
09.2019 - 08.2021
- Accepted delivered packages, verified products and checked delivery totals to keep system records current and accurate.
- Removed all debris and packaging from boxes and separated for recycling or disposal.
- Adhered to safety processes and procedures when stocking store to avoid falls and other injuries.
- Managed timely and effective replacement of damaged or missing products.
- Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
Education
High School Diploma - undefined
Abraham Lincoln High School
San Jose, CA2010
Skills
- US NAVY Veteran
- Public safety
- First aid and CPR
- Parks and recreation policies
- Training and development
- Military procedures
- Supervising students
- Managing simulation equipment
- Audit support
- Activity planning
- Curriculum development
- Skill development
- Staff training
- Customer Service
Certification
Red Cross Lifeguard/First Aid/CPR/AED Exp April 2025
Red Cross Lifeguard Instructor Exp April 2025
REFERENCES
Ray Hidalgo- Parks, Recreation, and Facilities Supervisor (408) 210-5118
Angela Williams- Aquatics Recreation Specialist (669) 317-6554
Juan Acosta- Sutter Health PSR Supervisor (408) 505-2680
Timeline
Swimming Pool Manager
City Of San Jose - City Gov't
06.2022 - Current
Patient Service Representative
Sutter Health Palo Alto Medical Foundation
08.2021 - 05.2022
Replenishment Coordinator
Sutter Health
09.2019 - 08.2021
High School Diploma - undefined
Abraham Lincoln High School
Red Cross Lifeguard/First Aid/CPR/AED Exp April 2025
Red Cross Lifeguard Instructor Exp April 2025
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