Sandy Birchall
Belleville
Summary
Dependable and hardworking retail professional with 100% availability and flexibility. Known for a strong work ethic, fast learning, and excellent customer service. Eager to bring energy, reliability, and a positive attitude to support a busy, customer-focused retail team.
Overview
5
5
years of professional experience
Work History
Pharmacy Assistant and Customer Service
Remedies Pharmacy
01.2019 - 01.2020
- Assisted pharmacists in preparing and dispensing medications accurately.
- Maintained cleanliness and organization of pharmacy workspace to enhance efficiency.
- Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
- Received incoming supplies and stocked in correct locations.
- Supported inventory management, ensuring proper stock levels and expiration date monitoring for medication safety.
- Merchandised over-the-counter goods and rotated stock.
- Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
Pharmacy Assistant and Customer Service
Grays IDA
01.2017 - 09.2018
- Operated pharmacy software for processing prescriptions and managing inventory.
- Provided customer service by answering questions regarding medications and health products.
- Collaborated with team members to ensure timely completion of pharmacy tasks.
- Kept pharmacy counter and related areas clean, neat and organized.
- Improved operational efficiency by assisting with routine administrative tasks such as filing, data entry, and report generation.
Cashier
Party City
01.2016 - 11.2016
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted in maintaining cash register integrity through regular audits and reconciliations.
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Trained new staff on cash handling procedures and customer engagement techniques.
- Implemented strategies to reduce checkout wait times, enhancing overall customer experience.
- Managed inventory levels, ensuring product availability while minimizing waste.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
Key Holder
Annabella
01.2015 - 01.2016
- Managed cash handling processes, ensuring accuracy in register transactions and end-of-day reporting.
- Monitored inventory levels, coordinating with suppliers to maintain stock availability and minimize shortages.
- Implemented visual merchandising standards to enhance product displays and improve customer engagement.
- Conducted regular audits of sales floor and backroom areas to ensure compliance with safety regulations.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience for all patrons.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
Customer Service Representative
S&P Data
01.2015 - 12.2015
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Developed solutions for complex issues, improving response times and reducing escalations.
- Responded to customer requests for products, services, and company information.
Education
Policing Degree - Policing
Aylmer Police College
Aylmer, ON05-1985
Skills
- Customer relations
- Product restocking
- Cash handling
- Reliability and punctuality
- POS system operation
- Processing payments
- Customer relationship management
- Work ethic and integrity
- Time management skills
Timeline
Pharmacy Assistant and Customer Service
Remedies Pharmacy
01.2019 - 01.2020
Pharmacy Assistant and Customer Service
Grays IDA
01.2017 - 09.2018
Cashier
Party City
01.2016 - 11.2016
Key Holder
Annabella
01.2015 - 01.2016
Customer Service Representative
S&P Data
01.2015 - 12.2015
Policing Degree - Policing
Aylmer Police College