Sandra Sanchez
Glendora
Summary
Efficient Medical Receptionist with relevant experience in managing patient appointments, handling patient inquiries, and maintaining electronic health records. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
24
24
years of professional experience
Work History
Medical Receptionist
Foothill Dermatology Medical Center
Glendora
07.2023 - Current
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Greeted patients, determined purpose of visit and directed to appropriate staff.
- Compiled and coded patient information or data in appropriate computer system.
- Established organization committed to quality and patient experience.
Hub outbound Lead
Williams Sonoma
City of Industry
01.2017 - Current
- Improved communication between team members, fostering a sense of teamwork and collaboration
- Assist with assigning, directing, and monitoring the work of all team members
- Implement and train team members with processes used in other areas of operation to improve our hub statistics
- Provide process support to other department leads and managers
- Consult with management to clarify department priorities, identify problems, and suggest changes for improvement
- Participate in process-improvement activities, providing input to develop procedures
Administrative Assistant
Williams Sonoma
City of Industry
04.2008 - 01.2017
- Trained 4 additional administrative assistants on processes vital to DTC fulfilment
- Performing Office duties related to maintaining records, files, orders etc
- Assisting the staff in the department with accuracy of domestic and international Bill of ladings
- Responsible for providing detailed reports to management and corporate
- Acting as a point of contact to external partners to arrange international shipments
Assistant Store Manager
Rite Aid Pharmacy
La Puente
10.2000 - 01.2007
- Managed day-to-day retail operations, supervising 5 - 10 associates in areas including direct customer service, front end cashiers, inventory optimization, and currency handling
- Responsible for strategic placement of seasonal items throughout store to drive sales
Education
Diploma -
Sierra Vista High School
West Covina, CASkills
- Appointment management
- Customer service
- Office administration
- Front desk operations
- Records management
- Proficient in EMMA
- Telephone etiquette
- Insurance verification
- Referral verification
- Team Supervision & Training
- Ability to adapt to changing priorities
- Attention to detail
- Billing support
- HIPAA compliance
Timeline
Medical Receptionist
Foothill Dermatology Medical Center
07.2023 - Current
Hub outbound Lead
Williams Sonoma
01.2017 - Current
Administrative Assistant
Williams Sonoma
04.2008 - 01.2017
Assistant Store Manager
Rite Aid Pharmacy
10.2000 - 01.2007
Diploma -
Sierra Vista High School