Sandra Ryckman
Prince George,British Columbia
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics through my current job as well as my volunteer work. I look forward to foster positive relationships with students, parents and colleagues. Committed to providing culturally responsive support, meeting diverse needs of students. Patient demeanor creates environment where students feel comfortable asking questions while learning new concepts. Compassionate individual with established experience providing support to students. Demonstrated ability to create lesson plans and assess student progress.
Overview
32
32
years of professional experience
Work History
Store Manager
The Body Shop
09.1992 - Current
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance .
- Developed and implemented successful staff incentive programs to motivate employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Trained and guided team members to maintain high productivity and performance metrics.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Rotated merchandise and displays to feature new products and promotions.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Developed strong communication and organizational skills through working on group projects.
- Skilled at working independently and collaboratively in a team environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Performers North Board Member
Judy Russell's Enchainement Dance Company
09.2016 - 06.2020
- Fundraising for Dance competitions
- Organizing events
- Volunteered at The Nutcracker organizing costumes for the Dancers
- Costume making for the Dancers
- Assisted Dancers getting ready for Dance competitions
PAC Member
Elementary / High School
09.2008 - 06.2018
- School fundraising
- Hot lunch
- Organizing Events
- Parent interaction
- Help support Teachers in marking Homework
- Supervision
- Volunteered for daily and overnight School Field trips
- Driving for school Field trip
- Help support Teachers in the classroom setup for the day and interacting with the students.
Education
High School Diploma -
Parkland Composite High School
Edson, AB06.1987
Skills
- Supervising Student Activities
- Help support Teacher Organizational and Planning
- Help Support Teacher Assigning and Grading Work
- Classroom Organization
- Parent-Teacher Communication
- Motivation and engagement
- Activity implementation
- Grading assignments
- Reading and Writing Support
- Storytelling
- Classroom Management
- Calm and Patient Demeanor
- Student Supervision
- Student safety
Languages
English
Timeline
Performers North Board Member
Judy Russell's Enchainement Dance Company
09.2016 - 06.2020
PAC Member
Elementary / High School
09.2008 - 06.2018
Store Manager
The Body Shop
09.1992 - Current
High School Diploma -
Parkland Composite High School
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