Summary
Overview
Work History
Education
Skills
Hobbies
Additional Information
Timeline
Generic

Kayla Constantinoff

Luseland,SK

Summary

Friendly and outgoing candidate focused on comprehensive, life-based approaches to education. Energetic problem solver, skill-builder and conflict resolver.

Overview

12
12
years of professional experience

Work History

Owner/Manager

Daisy's Corner Store
09.2015 - Current
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
  • Prepared bank deposits and handled business sales, returns and transaction reports.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Adhered to regulatory and policy changes and made necessary adjustments to maintain overall success.
  • Managed and motivated employees to be productive and engaged in work.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Controlled costs to keep business operating within budget and increase profits.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Service Advisor

Hyundai
06.2011 - 08.2015
  • Educated customers regarding regular maintenance protocols to preserve vehicle condition.
  • Examined service history and provided initial inspection of vehicle to identify issues.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Handled customer issues with confidence, using complex problem solving to provide effective resolution.
  • Interpreted diagnostic results to provide accurate repair recommendations.
  • Developed estimates by costing materials, supplies, and labor.
  • Informed customers of service specials, completion times, and service expenses to provide exemplary customer service.
  • Documented problems and corrective actions to maintain records.
  • Followed up with customers to offer additional support and check resolution satisfaction.
  • Suggested additional services to customers in order to meet upsell goals.
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Exhibited high energy and professionalism when dealing with clients and staff.
  • Responded proactively and positively to rapid change.

Education

High School Diploma -

Luseland School
Luseland, SK
06.2007

Skills

  • Educational Strategies
  • Data Entry Software
  • Enrichment Activities
  • Ensuring Safety and Injury Prevention
  • Effective Communication
  • Activity Planning
  • Individual Student Assistance
  • Teacher Support and Collaboration
  • Afterschool Programs
  • Facilitating Online Learning
  • Group and Individual Instruction
  • Reading and Writing Support
  • Google Apps for Education
  • Field Trip Monitoring
  • Lesson Planning
  • Behavior Improvements
  • Communicating with Parents and Teachers
  • Safety Understanding
  • Multicultural Awareness
  • Educational Enrichment
  • Positive Learning Environment
  • Student Health and Safety
  • Supervising Student Activities
  • Motivating and Inspiring Students
  • Creating a Safe Learning Environment
  • Communication and Interpersonal Skills
  • Classroom Management
  • Reinforcing Learning Concepts
  • Educational Games
  • Conflict Resolution Techniques
  • Calm and Patient Demeanor
  • Strong Work Ethic and Dependable
  • Skill-Building Support
  • Material Preparation

Hobbies

I have a wonderful garden in my back yard full of fruit, vegetables and flowers. It is my happy place. I also volunteer in Luseland in many departments. I am very community minded and help out in any place I am needed. I also love reading.  The more that you read, the more things you will know. The more that you learn, the more places you'll go!

Additional Information

I was on the Luseland Discovery Daycare Board for 5 years

Timeline

Owner/Manager

Daisy's Corner Store
09.2015 - Current

Service Advisor

Hyundai
06.2011 - 08.2015

High School Diploma -

Luseland School

Similar Profiles

CREATE PROFILE
Kayla Constantinoff