Sandra Di Milo
Montreal,QC
Summary
Professional Makeup Artist and Retail Store Manager with a proven track record. Expert in enhancing customer satisfaction and driving sales through strategic marketing and exceptional service. Skilled in client relationship building and multitasking, with a knack for problem-solving and maintaining high standards of service. Organized, dependable, and successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Professional Makeup Artist
Self Employed
06.2012 - 10.2023
- Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
- Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
- Used cosmetic techniques and processes to beautify face and body in traditional or mobile settings.
- Received positive feedback from satisfied customers which led to increased referrals for business growth.
- Consistently met tight deadlines without sacrificing quality or client satisfaction on various projects.
- Collaborated with photographers and stylists for successful photoshoots, resulting in high-quality images.
- Implemented hygienic practices, ensuring a clean working environment and minimizing risk of infection or irritation for clients.
Retail Store Manager
Michou Chaussures
05.2017 - 06.2023
- Managed store organization, maintenance, and purchasing functions.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
- Continuously assessed store layout to optimize product placement for enhanced visibility and impulse purchases from customers.
- Completed routine store inventories.
- Coordinated staff training sessions on new products sales techniques ensuring team members well-versed equipped effectively sell merchandise meet customer needs.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Managed inventory control, cash control, and store opening and closing procedures.
Retail Store Manager
Chaussures Miss U
04.2011 - 05.2017
- Managed store organization, maintenance, and purchasing functions.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Completed routine store inventories.
- Collaborated with upper management to develop strategic plans for store growth and expansion.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
Education
DEP - Health, Assistance & Nursing
West Island Career Centre
Montreal, QC06-2025
Certificate - Artistic Makeup - T.V, Cinema & Theatre
Lasalle College
Montreal, QC05-2012
Certificate - Artistic Makeup - Fashion And Beauty
Lasalle College
Montreal, QC09-2011
Skills
- Detail-orientated
- Strong communication skills
- Working well under pressure
- Collaboration with other professionals
- Client relationship building
- Dependable and reliable
- Hiring and training
- Multitasking Abilities
- Organizational skills
- Highly motivated
- Friendly and outgoing
- Customer service
- Problem-solving
- Documentation and reporting
Languages
English
Native or Bilingual
French
Professional Working
Italian
Professional Working
Timeline
Retail Store Manager
Michou Chaussures
05.2017 - 06.2023
Professional Makeup Artist
Self Employed
06.2012 - 10.2023
Retail Store Manager
Chaussures Miss U
04.2011 - 05.2017
DEP - Health, Assistance & Nursing
West Island Career Centre
Certificate - Artistic Makeup - T.V, Cinema & Theatre
Lasalle College
Certificate - Artistic Makeup - Fashion And Beauty
Lasalle College
Similar Profiles
Rebecca HeadlandRebecca Headland
Small business owner at self employedSmall business owner at self employed
Joseph CruzJoseph Cruz
Mover at Self EmployedMover at Self Employed
Damian RasmussenDamian Rasmussen
Skilled Gardner at Self EmployedSkilled Gardner at Self Employed
Vinny WoodVinny Wood
Barber at self employedBarber at self employed
Himzet AlicHimzet Alic
Deputy Handling Director at NewrestDeputy Handling Director at Newrest