Veronica Pinzon

• Consulted with clients to determine makeup preferences and styles.
• Applied makeup for various events including weddings, photoshoots, and parties.
• Demonstrated makeup techniques through tutorials and hands-on sessions.
• Collaborated with photographers and stylists to achieve desired aesthetics.
• Educated clients on skincare routines to enhance makeup application results.
• Developed relationships with key personnel in the beauty industry such as photographers, stylists.
• Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs, and magazines.
• Consulted with clients to determine desired looks and styles for makeup applications.
• Performed corrective makeup techniques to even out skin tones and hide blemishes.
• Created custom looks that complemented the client's features and outfit.
• Inspected quality of all cosmetic products used during services to ensure they meet standards.
• Selected and maintained high-quality cosmetic products for diverse skin types.

• Manage calendars, schedule services, follow up visits.

• Balancing revenue & expenses.

• Created customized looks based on client needs and current trends.

• Provided personalized makeup consultations online for diverse clientele at leading cosmetics brands.
• Demonstrated expert application techniques using high-quality products from top-tier lines using chat & video.
• Toggled between 3 beauty brands at a time assisting multiple customers at once.
• Self managed time keeping.
• Learned new programs as our technology expanded.
• Resolved customer inquiries and concerns with professionalism and attention to detail.
• Stayed updated on industry trends and techniques to ensure high-quality service delivery.
• Suggested personalized skin care routines for clients, keeping skin type, and skin conditions in mind.
• Researched makeup trends to learn about new products and techniques by using YouTube, beauty blogs, and magazines.
• Created brand awareness through sharing and demonstration of product knowledge.
• Developed customized facial treatments utilizing various methods like contouring or highlighting.

While working for MAC Cosmetics, I thrived in a very fast paced retail sales environment. Working for this prestige brand it was expected that you retained a client base, met daily, weekly, monthly, and yearly sales goals. Productivity and product knowledge was the standard. I took absolute pride in being one of their best selling artist. I met and exceeded my goals. Product knowledge was also a strength of mine. I knew that line in great detail. I was chosen to work in an elevated role in artist training and development. In this role I led education trainings and took part in product test panels.

• Trained and mentored new makeup artists.
• Trained new staff on makeup application procedures and customer service standards.
• Collaborated with team members to create a positive shopping experience for clients.
• Managed inventory levels, ensuring product availability and organization on the sales floor.
• Provided exceptional customer service, addressing inquiries and resolving concerns effectively.
• Conducted regular consultations with clients to discuss their desired look.
• Maintained cleanliness of the store environment including floors, counters, and shelves.
• Remained knowledgeable about new product launches and promotions offered within the store.
• Demonstrated makeup techniques, color theory, and application methods to customers.
• Upsold additional items based on customer needs and preferences.
• Participated in training sessions to learn new techniques from other artists.

• Managed staff, scheduling, sales goals, cash drop.
• Organized staff meetings, managed retail events.
• Consulted with clients to determine makeup preferences and skin types.
• Demonstrated makeup application techniques during in-store events and promotions.
• Maintained knowledge of current MAC product lines and industry trends.

• Consulted with clients to create personalized makeup looks and recommendations.
• Demonstrated makeup application techniques during in-store events and promotions.
• Maintained product knowledge of MAC Cosmetics' latest collections and trends.

• Successfully, managed and completed daily, weekly, monthly, and yearly sales goals.