SANDHYA POKHAREL
Richmond Hill,Ontario
Summary
Motivated and adaptable professional with a solid background in customer service, having mastered professional skills through experiences at high-volume establishments like Tim Hortons and Tahini Food Restaurants. Recognized for quick learning abilities and a strong work ethic, I excel in fast-paced environments, ensuring high levels of customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
TEAM MEMBER
TAHINI’S
11.2023 - Current
- Provided outstanding customer service in a fast-paced environment
- Managed transactions with accuracy as a Cashier
- Assisted in kitchen operations, including food preparation, and maintaining high standards of hygiene and efficiency
- Contributed to the team by taking on additional responsibilities such as cleaning, ensuring a tidy and welcoming customer environment
CUSTOMER SERVICE ASSOCIATE
TIM HORTONS
09.2023 - 10.2023
- Managed front-end operations including cash handling and order processing with precision and friendly service
- Supported kitchen staff by assisting in food preparation and ensuring operational efficiency and cleanliness in back-of-house
- Performed cleaning duties to maintain a neat and sanitary environment, enhancing the customer experience
Education
College Diploma - Fitness and Health Promotion
Seneca Polytechnic College
King City, ON01.2025
Skills
- Strong spoken and written English skills
- Friendly and accurate service delivery, consistently achieving customer satisfaction
- Confident and positive, with the ability to thrive under pressure
- Proactive and outgoing, with a strong team spirit and respect for co-workers
Timeline
TEAM MEMBER
TAHINI’S
11.2023 - Current
CUSTOMER SERVICE ASSOCIATE
TIM HORTONS
09.2023 - 10.2023
College Diploma - Fitness and Health Promotion
Seneca Polytechnic College