Summary
Overview
Work History
Education
Skills
Languages
Timeline
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SANDEEP SINGH

SANDEEP SINGH

Toranto,Ontario

Summary

1.Proactive and results-oriented professional with a proven track record at SPEED FITNESS UNISEX GYM, excelling in guest services and problem-solving skills. Enhanced client retention through effective communication and personalized fitness plans. Demonstrated expertise in Microsoft Office and cash handling, significantly improving front desk efficiency.


2.Professional with strong experience in front desk operations, prepared to excel in customer-focused environment. Skilled in managing administrative tasks, handling inquiries, and coordinating schedules. Known for fostering team collaboration and adapting to changing needs to achieve results. Reliable and personable, with keen attention to detail and excellent communication skills.

Overview

9
9
years of professional experience

Work History

Front Desk Officer

MAHINDER CONTRACTOR
08.2023 - 11.2024
  • Consistently maintained a clean and well-organized front desk area, creating an inviting atmosphere for guests upon arrival.
  • Handled phone calls effectively, routing them to relevant departments or taking messages as needed.
  • Resolved customer complaints professionally, maintaining a positive brand image and fostering loyalty among guests.
  • Trained new front desk staff members on company policies and procedures, improving overall efficiency within the department.

Personal Trainer

SPEED FITNESS UNISEX GYM
03.2019 - 04.2023
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Increased client retention through consistent communication, motivation, and support.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.

FRONT DESK EXECUTIVE CUM SUPERVISOR

KHALSA ENGINEERS & TOOLS
07.2015 - 01.2019
  • Handled confidential information securely by adhering to data privacy regulations and company protocols.
  • Assisted guests with reservation modifications, cancellations, and special requests.
  • Managed high call volumes, addressing inquiries and directing calls to appropriate departments.
  • Enhanced guest satisfaction by providing exceptional customer service at the front desk.
  • Ran reports detailing daily guest numbers, accounting expenses, and income and room service usage.

Education

MBA - Global Business Management

INTERNATIONAL BUSSINESS UNIVERSITY
Toronto, ON
12-2026

Bachelor of Arts - Mathematics ECONOMICS & POLITICAL SCIENCE

PANJAB UNIVERSITY
05-2023

No Degree - DIPLOMA IN COMPUTER APPLICATIONS

SKYWAY COMPUTER EDUCATION
LUDHIANA,PUNJAB
07-2015

Skills

  • Credit and cash payments
  • Cash handling
  • Guest services
  • Microsoft office
  • Registration
  • Bookkeeping
  • Complaint management
  • Customer service
  • Problem-solving skills
  • Time management
  • Listening skills
  • Reception expertise

Languages

English
Professional Working
Hindi
Full Professional
Punjabi
Native or Bilingual
Urdu
Professional Working

Timeline

Front Desk Officer

MAHINDER CONTRACTOR
08.2023 - 11.2024

Personal Trainer

SPEED FITNESS UNISEX GYM
03.2019 - 04.2023

FRONT DESK EXECUTIVE CUM SUPERVISOR

KHALSA ENGINEERS & TOOLS
07.2015 - 01.2019

MBA - Global Business Management

INTERNATIONAL BUSSINESS UNIVERSITY

Bachelor of Arts - Mathematics ECONOMICS & POLITICAL SCIENCE

PANJAB UNIVERSITY

No Degree - DIPLOMA IN COMPUTER APPLICATIONS

SKYWAY COMPUTER EDUCATION

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SANDEEP SINGH