SANDEEP KUMAR GANTA
Toronto,ON
Summary
- Results-driven technical consultant with over 13 years of onsite and offshore experience specializing in requirement analysis, system design, and production support for web-based enterprise applications.
- Expertise in different technologies across Investment Banking, Insurance, Health Care, and Retail sectors.
- Proven success in delivering high-quality solutions and enhancing operational efficiency through strong problem-solving skills.
- Exposure in handling the complete applications with functional skills in analyzing the client's requirements.
- Good communication skills with proficiency at grasping new technical concepts quickly and utilizing the same in a productive manner.
- Ability to work well in both team and individual environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Lead Site Reliability Engineer
Tata Consultancy Services Pvt Ltd
Toronto, Canada
08.2022 - Current
- Developed and maintained scalable and reliable infrastructure to ensure high availability and performance of critical applications.
- Designed strategies enhancing disaster recovery efficiency, ensuring minimal system downtime.
- Hands-on experience in a variety of SRE languages and tools (Dynatrace, Moogsoft, Grafana, PagerDuty, ServiceNow, Catch Point).
- Monitor site activities to identify and mitigate potential risks to project timelines and quality.
- Worked closely with development and operations teams to ensure seamless integration of new features and updates, promoting a culture of reliability and continuous improvement.
- Run the production environment by monitoring availability, and taking a holistic view of system health.
- Created and maintained comprehensive documentation of systems, processes, and incident reports to facilitate knowledge sharing, and continuous improvement.
- Create automated scripts for software deployments and configuration management tasks.
- Collaborate with development teams to ensure proper release engineering practices are followed.
- Lead and assist in incident management and problem management for applications in scope.
Senior Consultant
Virtusa Consulting Services Pvt Ltd
Hyderabad, India
11.2021 - 07.2022
- Work with project stakeholders to drive, track and report on end to end customer design closure
- Participate and provide inputs during discussions related to Requirements gathering
- Use Java/J2EE to develop web applications and add functionalities to existing applications
- Conduct user requirements analysis to design and program applications and deliver support for system enhancement
- Attend and actively participate in daily stand ups and sprint grooming meetings
- Consult with customers on project status and technical concerns
Consultant
Maxim Information Technologies Pvt Ltd
Pune
09.2020 - 11.2021
- Design and develop multiple sub modules of existing product sales and service application
- Participate in architecture enhancement and programming activities
- Troubleshooting and resolving the reported issues and replying to queries in a timely manner
- Evaluate operations requirements and Participate in management activities
- Participate in daily and weekly project stakeholder meetings representing IT and Marketing interests
Consultant
Capgemini Canada Solutions Inc.
Toronto, Canada
05.2018 - 01.2020
- Investigating and resolving production end user issues
- Ensure that applications are up and running 24*7
- Gathering and analyzing business requirements and then translating the requirements into functional and technical design specifications
- Providing fixes for defects found in the application post deployment and support issues post release deployment, developing solutions and solving complex production issues
- Conduct Code, Design document Reviews and Walkthroughs
- Co-ordinate software builds, promotions and release management
- Coordination with offshore maintenance team, technical teams of other interfaces and various stake holders
- Leading, guiding and training team members and Responding to Business and Stakeholder's queries
- Creation of monthly metric reports, weekly status reports and other artifacts to be presented to the clients on monthly and weekly basis
- Creation of artifacts required for the audit of the activities performed as part of delivery and Process Improvements
Senior Software Engineer & Consultant
Capgemini Technology Services India Ltd
Hyderabad, India
10.2011 - 05.2018
- Offshore Team lead and involved all technical tasks along with leading a team of 3 members
- Resolving Customer reported incidents through email
- Analysis of the specifications/requirements provided by the clients
- Estimations as per the Business Specifications/requirements
- Preparation of Technical & Detail design document
- Reviewing the Code changes and Unit Test Results
- Preparation of Test plan and carrying out System/Integration Testing
- Production deployment and warranty support
Senior Software Engineer & Consultant
Capgemini Technology Services India Ltd
Hyderabad, India
10.2011 - 08.2012
- Design and develop multiple sub modules of NBC media website
- Rendering the media data from multiple third party data sources and customizing them according to different categories
- Troubleshooting and resolving the reported issues and replying to queries in a timely manner
Education
Master of Computer Applications -
National Institute of Technology Warangal
Warangal06.2011
Bachelor of Science -
Kakatiya University
Warangal05.2008
Skills
- HTML and CSS
- Java
- JavaScript
- Spring Boot
- API
- Salesforce Marketing Cloud
- SRE Tools: Dynatrace, Grafana, Moogsoft, PagerDuty, Catch Point, ServiceNow, Kibana, Logstash, and Elastic
- Operating Systems/Hardware: Windows, Linux
- Build Tools: Maven, ANT, Jenkins
- Version Control: GitHub, TortoiseSVN, and CA SCM
- Database: MySQL, IBM DB2, Oracle
Certification
- SFMC Administrator.
- SFMC Email Specialist.
- Salesforce AI Associate.
- Salesforce AI Specialist.
Timeline
Lead Site Reliability Engineer
Tata Consultancy Services Pvt Ltd
08.2022 - Current
Senior Consultant
Virtusa Consulting Services Pvt Ltd
11.2021 - 07.2022
Consultant
Maxim Information Technologies Pvt Ltd
09.2020 - 11.2021
Consultant
Capgemini Canada Solutions Inc.
05.2018 - 01.2020
Senior Software Engineer & Consultant
Capgemini Technology Services India Ltd
10.2011 - 05.2018
Senior Software Engineer & Consultant
Capgemini Technology Services India Ltd
10.2011 - 08.2012
Master of Computer Applications -
National Institute of Technology Warangal
Bachelor of Science -
Kakatiya University